Tested to/from 2 iPhones (1 personal/1 work phone) and neither of them receive the designated Auto Reply Text. What am I doing wrong?
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If your message is unclear or incomplete, it can create a negative impression on your customers when you are away. For example, if your message does not clearly state what dates you will be unavailable, your clients and co-workers are likely to fill up your inbox with messages, making it difficult for you to catch up when you are back. Failure to include the contact information of the person they can contact in your absence can affect your ongoing projects.
Website: https://oit.colorado.edu/services/voice-communications/voicemail/manage-greetings
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I have literally never seen an OOO that wasn’t “I will be out of the office until DATE/further notice. Please contact X or Y at EMAIL/PHONE if you need assistance.” This is fascinating stuff.
I worked somewhere that required we use them when we left for the day or if we were in meetings all day. It was rather annoying to do every single day. Now I am not at a place that requires it thankfully. I will often put one up if I leave early or if I am arriving late. Also if I am actually out of the office I will also put one up.
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With that in mind, we’ve put together five simple examples of what your out-of-office message could look like, from the wild and wacky to the simple and fact-y. And if you’re not sure about the logistics of actually setting your auto-responder, here’s a quick guide on how to do that.
I would follow up with my coworkers before I follow up with an outside client. “I see an email from Wakeen asking for a copy of the 2020 TPS report. Before I follow up with him, did anyone get him the copy?” It just make a department look dysfunctional if they can’t communicate internally and get their act together before contacting an outside person.
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I am out of the office from [date range]. If you need immediate assistance, please contact [name, title and contact information].
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1.) Bienvenue chez John Doe. Notre ligne téléphonique n’est pas prise en charge pendant les vacances. Nos heures de bureau peuvent être trouvées sur notre site www.joendoe.de – Merci pour votre confiance. Nous vous souhaitons de bonnes vacances et une bonne nouvelle année.
6.) Bienvenido/a a John Doe. Nuestras líneas de teléfono no están operativas durante los períodos de vacaciones. El horario de oficina se puede encontrar en nuestra página web www.johndoe.de. Le damos las gracias por su confianza y le deseamos a usted y a su familia unas felices fiestas y un próspero año nuevo.
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I have a deep paranoia about out of office messages ever since a previous (bad) job. Every year I worked on a huge project that took nine months, and three separate weeks (or more) of that involved correcting, editing, and reviewing a dense 300 page document.
*When a holiday falls on a Saturday, it is observed on the preceding day. (When the preceding day is also a holiday, both holidays are observed on preceding days.) When a holiday falls on a Sunday, it is observed on the following work day.
Kate Sullivan is a work and wellbeing psychologist and doctoral researcher who holds an M.S. in applied psychology from Heriot-Watt University in Edinburgh and specializes in non-traditional careers and helping people craft their best, most satisfying work lives. She regularly writes about work-life balance and modern careers at constellationcareers.com and for leading business publications.
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Let them know that while you’re not technically OOO, you aren’t operating at typical capacity.
My biggest pet peeve is the opposite – people who NEVER turn on their OOO! I’m not saying for a day but when they’re out for an extended period of time and I’m reaching out to get a deliverable.
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Additionally, you can reference a person in charge of your business while you are way:
I, for one, tend to forget to set my automated out-of-office (OOO) email responder and scramble to do it before the plane takes off 🙈 It’s important to inform your customers and business associates (and remind your colleagues!) that you’re away, especially if they’re expecting a prompt response.
However, if you do choose to do this, make sure you actually follow through and do the thing you’re bragging about, unlike this New York Times reader who was just a bit too bold.
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I’ll return on [date] or after I watch [favorite holiday movie] one too many times (whichever comes first)—and will respond to your message at that time.
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If I am out of office for more than one day, I will update my email out of office message “I am out of the office with limited access to email until {X date}. Please direct any questions to {support department email}.”
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Setting a proper out-of-office email also puts pressure off you when you have limited time to respond to emails outside the office. We will look at a few examples together here:
Work is important, and most of us go for a career, but we also need to have a break from time to time. Summer vacations are coming up, and you deserve to go soak up the sun on the beach for a while, or perhaps conquer a mountain top or two. And, if you are more of a skiing fan, you could just wait for the Winter to come. Another option is to simply stay at home and hibernate while binge-watching shows on Netflix. Even if you don’t have any particular plans, that doesn’t mean you shouldn’t take some time and disconnect from work for a while.
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Before read your article i didn’t know about that but now after reading your article i will follow this definately. This article is very useful to us. Thanks and keep sharing.
On that same day, President Eisenhower sent a letter to the Honorable Harvey V. Higley, Administrator of Veterans' Affairs (VA), designating him as Chairman of the Veterans Day National Committee.
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19. "Hello, you've reached [your name]. I'm currently [exploring Asia, hiking through the jungle in Costa Rica, hanging out on the beach in Bermuda] — or more likely, [recovering from extreme jet lag, googling ‘Are red spiders poisonous,' or looking for SPF 150 sunscreen] and won't be back in the office until [date]. Leave your contact info and reason for calling and I'll get in touch then."
Perhaps I’m you guys’ worst nightmare, but for the past couple of years I’ve been writing haikus for my OOO, which give a flavour of what I’m out doing. A couple of examples:
It’s my favorite time of year, which means I’m currently out of the office chugging mugs of cocoa, stuffing my face with cookies, and attempting to fulfill my life-long goal of memorizing every single line of [your favorite holiday movie].
You can manually turn on DND mode to auto text, see the video with steps: https://www.youtube.com/watch?v=h0jJwjpE87o.
I’ll also admit to not changing my voicemail for OoO in the past 3 or 4 years. I rarely get calls anymore it’s just not worth it… I figure if they don’t reach me by phone they’ve already emailed me or will email me after the voicemail.
If you do not resend your email to the appropriate person as outlined above, it will not be read. I am not checking email during this time, and my emails are not being forwarded to someone else to check, either. Please also understand that it will take me some time to respond to you once I am back.
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The best solution, in my experience, is for the person covering your work to cc’ you on responses to the forwarded request. Pay No Attention To The Man Behind The Curtain* June 3, 2021 at 11:27 am
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Should the matter be important, please contact Jim Ross ([email protected]) in my absence. Kind regards.
I will be away from (Date) until (Return Date). For urgent matters, you can contact (Contact Person).
Long Vacation Message. If you’re going to be on vacation for a week or two, then it’s essential you set up your vacation email. If you miss the odd day, the world won’t implode, but if people don’t know you’re away for a few weeks and they don’t know exactly when you’ll be back, or who they can contact in your place, you’re going to have some unhappy clients or customers.
The best solution, in my experience, is for the person covering your work to cc’ you on responses to the forwarded request. Pay No Attention To The Man Behind The Curtain* June 3, 2021 at 11:27 am
I had a coworker once who hated it when she got somebody’s out of office message. I asked her why it got her so bent out of shape. “Because then I have to wait until they get back to send the message again!”
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Setting up an effective out-of-office autoresponder may seem to be a simple task. However, there is nothing worse than receiving an automated response that is not clear or useful. You want your “out of office” message to provide useful information and clarify why you are not available now. You certainly want to avoid any confusion or frustration.
Changing it every evening is definitely too much, though. I would assume the vast majority of people sending business email understand the concept of working and non-working hours…
If your message is unclear or incomplete, it can create a negative impression on your customers when you are away. For example, if your message does not clearly state what dates you will be unavailable, your clients and co-workers are likely to fill up your inbox with messages, making it difficult for you to catch up when you are back. Failure to include the contact information of the person they can contact in your absence can affect your ongoing projects.
Read our guide to setting up email on a Mac, iPhone and iPad here. Plus how to send email attachments in Mail on iPhone.
How to Set Your Out of Office in GmailOut-of-Office Message Best PracticesOut-of-Office Message Examples
Yeah. The overly cute OOO message reminds me of the overly cute messages people used to leave on their answering machines back in the day. “Hi, this is Jim. Hello? *pause* Hello? Is anyone there? *pause* Just kidding, I’m the one who’s not here! Please leave a message after the beep.” or whatever. Like, it’s funny the first time, then it’s just annoying. Just let people know what they need to know.
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My snarky colleague sure did in his out-of-office message below. We send thank-you letters in response to holiday gifts, so it’s only natural to expect the same gesture in our work inboxes …
But I'm someone who has co-workers in almost every time zone, on almost every continent, and in almost every geographic region, and I simply can't imagine using most of these examples with co-workers in, say, South Korea or Japan or Nicaragua. Like, the account manager who reaches out to me for help accessing a particular system in Seoul doesn't need my personal story about why I'm taking time off and all the fun (or, for that matter, not fun) things that I'll be doing — they need help gaining access to [system] in order to complete the job tasks that have been assigned to them. If I am not available to help them, they need to know who can, and if there just *isn't* anyone else who can perform this task, they need to know when I will be able to.
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Thanks for your email. I’m currently out of the office, returning on [date]. I’ll respond to your message then.
Thanks for your email. I’m currently offline, returning on [date]. I’ll respond to your message then.
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I have traded a white Christmas, bulky sweaters, and hot chocolate for sandy beaches, sun tan lotion, and margaritas… and yes you guessed it I’m out of the office.
The Calls/SMS Auto Reply app for Android comes loaded with auto-responses for out-of-office messages. You can select any of the simple messages to send as a reply to incoming calls and text messages when you are not in the office or away for a holiday. You can edit these existing messages or add your own custom message to set up auto-response during your absence.
Oh my gosh, this is funny! It does sound kinda like, “some things are more important than work, JAN.”
I have a message saying I don’t listen to voice mail, because I only see that a message has been left after several days. No idea why the lag, it’s been the same despite going through two phones and two operators. There are always other ways to contact me. Last time I got voicemail it was the police, the officer was calling from a landline so he couldn’t text. Luckily it wasn’t urgent (he needed a witness statement, but I hadn’t witnessed anything of interest to the court).
Editor's Note: This was originally posted in July 2018 and updated and republished on the date posted in the article. Enjoy!
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