When I was in university I set my voicemail to, “Hi, you’ve reached Krabby. I’m unable to come to the phone right now, but please DON’T leave me a message. They cost me like, 50 cents each. Mom, this is mostly for you because everyone else knows to text me instead like a normal human being.”
Carnegie Mellon University ——— Search Search Search this site only Human Resources Human Resources › Benefits › Time Away from Work › Holidays
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I’m not bothered by it, but I use “when I return” instead. I don’t want people to think I’m checking emails when I’m out.
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When we have people go on maternity leave we normally arrange with them for mail to be forwarded directly to the person covering their leave, (but I’m in the UK so normally they will be out for 6-12 months)
I once left a kind of breezy, fun out of office message for “people inside my organization” that said the literal truth: “I am out of office this week at a mountain resort where I have paid many hundreds of dollars for someone to take my electronics away from me. I’ll get back to you Monday,” and a very normal and professional OOO for “people outside my organization.” Needless to say I returned to a message from a senior (but not, I stress, my boss or even on my team) colleague calling me out on it. People surely can make things their business.
If your auto reply messages give customers the ‘what next’ picture it will make customers feel that you as a brand can visualize their problem by putting in their shoes.
When I return from a break, I talk to the people who have acted in my stead and get the rundown of what happened/what needs to still be done. That’s part of my whole “back to work triage”.
If you’ve written an out-of-office message before, you’ll surely know some of the basics. For the most part, they still apply during the pandemic, with a few additional considerations. Here’s a quick overview of what you should keep in mind as you compose your autoreply these days:
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I think important context here is that no matter what the details added were, it always had this aggressive tone of “I’m taking a break and breaks are IMPORTANT”. Which I agree with, but it felt like it was almost aggressive/accusatory, and more importantly: this person was without a doubt the meanest, cruelest, least understanding and empathetic person I’ve ever worked with who ran her staff into the ground with urgent demands and expectations.
Let them know that while you’re not technically OOO, you aren’t operating at typical capacity.
Website: https://bridge.insure/faq-items/script-samples-for-recorded-messages-ivr-auto-attendant-greeting-hold-messages/
The tone of your out-of-office auto-reply may vary depending on the intended recipient of your email.
Yeah this sort of chain is why we got an out of office address for each department. It went to the managers who were never all off at the same time.
Thanks for your email. I will be away from the office until September 13th and will respond as soon as I can.
Same. I’ve been out of the office for over a year and did not change my voicemail message on my desk phone, nor have I checked it in that year. To be very honest, I didn’t usually check it even when I was in the office.