11. "Hi, you've reached [company]. Unfortunately, we're currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP."
I took two weeks off recently and put together a google doc of anticipated things someone might need to know. I slacked it to our whole team with instructions not to call me unless we’re about to lose $1 million or more (we’re a small office and I wear a lot of hats so lots of small things could have been a problem). IDK if anyone actually read it, but it set a tone of “don’t think you can reach me for the next 2 weeks” and let me keep a short OOO response.
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I think that’s on the person who covered for you –presumably they are in your department. If I take care of a client for Fergus while he’s out, I let him know the problem that came in, solution, and any still pending information. Emailer emails Vickie. May not just forward the message that they sent to or received from me. Vickie gets these kinds of questions every day, doesn’t know it has anything to do with me, just answers the question. I get back, see the message, and may not realize Vickie has already handled it. That’s not Vickie’s fault. I think ENFP in Texas has it right above – before starting the work, you can ask the sender if they still need this.
Thank you for your message, which has been added to a queuing system. You are currently in 352nd place and can expect to receive a reply in approximately 19 weeks.
So from [date] to [date], I am going to be laid out in the sun catching a tan and reading a book.
Me too. I don’t say why I’m going to be out when I take time off either, unless it’s a vacation I’m really excited about and just talk about naturally.
If you’ve written an out-of-office message before, you’ll surely know some of the basics. For the most part, they still apply during the pandemic, with a few additional considerations. Here’s a quick overview of what you should keep in mind as you compose your autoreply these days:
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Yeah, that bugs me because a) now I don’t know when you actually will be back, and b) leaves me unsure what other information in the message may also out of date
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4. Out of Office Template #4 For the Person Who Will Be 100% Out of Reach. Hello, Thanks for your email. I’m currently offline, returning on [date]. I’ll respond to your message then.
An out of office message lets you keep people informed and tells them how to proceed in your absence. You can also select options for urgent matters within your out of office message.
To make sure your email doesn’t get lost in a sea of messages please resend it on September 20th. If your message is urgent you can contact [contact’s name] on [contact’s email].
I have literally never seen an OOO that wasn’t “I will be out of the office until DATE/further notice. Please contact X or Y at EMAIL/PHONE if you need assistance.” This is fascinating stuff.
Businesses that send autoresponder messages need to ensure that they provide alternative contact options. The automated email responses or text messages should clearly mention what way customers can reach out to the business.
New workplaces, new food sources, new medicine--even an entirely new economic system
Hello, and thanks for your email! If you’re getting this message, it means I’m taking my annual two-week creative sabbatical—working on personal projects that inspire me, so that I can return to work full of fresh ideas for my clients, like you! I’ll respond to your note once I return to the office on [DATE]. In the meantime, here’s a question: What inspires you? Do that, today.