Agreed. I think some people don’t analyze the individual words when they hear the phrase. It’s fine to say “please let me know at YOUR earliest convenience” but it’s weird to say “I’ll get back to you at MY earliest convenience.”
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Once the person reaching out to you realizes you’re gone, they may panic if they have a legitimate need for immediate support. The best way to avoid this is to let your callers (and emailers) know how to find the appropriate help.
12. "Hi, you've reached [company]. We're available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you'd like us to call you back, please leave your name and number after the tone."
For specific assistance, I’ll be responding to emails on [date]. If you need something resolved urgently, please contact [Contact Name] at [contact email].
And if you suspect that you won’t look through all those emails that cluttered up your inbox while you were on a vacation at all? Be honest about it and tell your prospects to contact you again at a certain date.
9. Give – and get. There’s something special about holiday gifts. We like giving them probably just as much as we enjoy receiving them. Now, what if you could combine these two positive experiences?
"I'll be out of the office from Monday, 12/14, and will be back on Monday, 12/21."
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6. Year in review. When preparing their marketing campaigns, most marketers focus on what they’ve got prepared for their customers. Their blow out sale, free delivery, contest, or new line of products.
My snarky colleague sure did in his out-of-office message below. We send thank-you letters in response to holiday gifts, so it's only natural to expect the same gesture in our work inboxes …
Hello and thanks for your email. I’m currently out of the office until [MM/DD] with limited / no access to email. If your request is urgent, please contact [NAME] at [EMAIL or PHONE]. In the meantime, did you know we have a weekly / monthly enewsletter?
If you’re reading this, the train wasn’t able to push the DeLorean up to 88 miles per hour, and I’m stuck in 1885. I won’t be able to respond to emails until exactly 8:30 a.m. EST on [DAY OF WEEK], [DATE]. If there’s an emergency, good luck. Try to get ahold of Doc.
I had a colleague who simply never answered her phone or set up her voicemail. She still listed the number on her business card and email .sig, she just never answered or checked voicemail. When she took a new job another colleague inherited her phone number and when he went to set up his voicemail there were basically eight years’ worth of messages left for her that he had to delete.
The main thing to equivocate over for this sort of response is what details to include as a backup contact method. If your line of work means clients might need to urgently contact you, a mobile number might be appropriate, or if you’re lucky enough to have an assistant (must be nice), you can list their contact details.