I’ve started going really, really simple on OOO messages – literally just “I’ll be out of the office until ___, please contact ___ for questions about ____”
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I want to answer every question you could possibly have in my out of office message, because otherwise you’re going to text my personal number and disturb whatever I am out of the office for. NOPE.
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With all that in mind, read on for a few examples of what you might actually write...
Same. I also have a version that is customer facing/external and one that is internal. My coworkers get a little more info.
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With all these changes, the simplest tasks come saddled with a lot of extra questions. Take the out-of-office message. Do you really need an out-of-office autoresponse if you haven’t seen an office since March? The simple answer is yes.
Q. If I need help activating a new phone or another type of phone service from Rocket Wireless during winter break, will I be able to reach someone?
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A. You can set up a Gmail Christmas signature easily with our email signature maker. First, sign up. Then, customize your signature: Choose a template, enter your details and select your color scheme. When you’re done, click on “Export to Gmail.”. Connect your Gmail account and you’re all set. Start spreading the holiday spirit!
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As your email will not be forwarded, please contact in the meantime my colleague, Mary, 0912345678, [email protected].
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Yes! I hate the “at my earliest convenience” for the same reason – it comes across as “I’ll do it when I feel like it”. I would only use that phrase at work in terms of someone else (ie “at YOUR earliest convenience”).
Smugness: it’s almost impossible to dodge in an OOO. London-based poet Rishi Dastidar, whose debut collection Ticker-Tape is billed as a “maximalist take on 21st Century living”, embraces this and lets his inner show-off have free rein by penning poems for his OOOs. “Yes, the tone of these poems is a little self-satisfied – but if you have to tell colleagues you are away, why not try and do it with a little style and pizzaz?” he points out, adding that it’s also one of the few mediums where you’re guaranteed an audience. Here’s how he explained he was away in France:
No matter what your message says, just make sure you have one – it’s the polite and professional thing to so. To help you get started, we’ve put together some examples you can test, tweak, use, and share with colleagues.
Huh. This is a rare column from you that I disagree with almost entirely. I guess to start with what I think you get right, there's no need to apologize for being out of office, and no one should feel obligated to deal with anything other than a legitimate emergency (which are, in most fields, truly rare) while on vacation or while taking time off.
I will be out of the office starting (Starting Date) through (End Date) returning(Date of Return). If you need immediate assistance during my absence, please contact (Contacts Name) at (Contacts Email Address). Otherwise I will respond to your emails as soon as possible upon my return. Thank you for your message. How do you respond to holiday greetings? "And (also) to you!" You too! Thanks, same to you! Happy New Year to you and yours (when you want to extend the wishes to the other person's family) How do you let clients know you are going on vacation?
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The OOO definitely has those two pieces. But it could be 1 of 4 people who handle things when I’m out (depending on what it is) and they may not know at all that the requestor had reached out to me first / forget to cc me. So, I’d see this as me adding to my OOO “if you contact person X, please keep me cc’ed on the message you send to person x”?
One of your European connections here. When I know the person covering me will also be away for part of the time I’m gone, I get another colleague to cover for those dates and put that in my OOO. Saying “Your e-mail will not be read” or similar is really off-putting. The youth worker at my church does this and I find it infuriating. Of course it won’t. That’s the point of a holiday. When I get an answer from someone who reads his e-mails on vacation I’m pleasantly surprised.
I say I am “away from my desk”, or “unavailable”. To indicate I am working, “I will be at my desk from xhour to yhour on xday”.
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I was always a little bit skittish about OOO’s in the pre-smartphone days. I don’t like the idea of announcing to the world that my house is going to be unoccupied all week.
Otherwise, a referral to your company’s general contact email or a simple ‘I’ll respond when I get back, stop bugging me’ should do the trick.
The OOO definitely has those two pieces. But it could be 1 of 4 people who handle things when I’m out (depending on what it is) and they may not know at all that the requestor had reached out to me first / forget to cc me. So, I’d see this as me adding to my OOO “if you contact person X, please keep me cc’ed on the message you send to person x”?
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“It’s not about removing the OOO response altogether,” says Sadler, “but instead pausing to consider what details you’re including.” Continue Reading
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This is very useful in situations where you are changing jobs (as an employee) or a former employee has left your company (as an employer or HR manager). Permanent out-of-office emails help to guide correspondents appropriately.
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Having a professional automated message when you are busy enough to answer customer queries right away can set the right tone for your business and inform customers when they can expect to receive the response.
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Writing a holiday message to your boss requires a balance of professionalism and warmth. While you may want to wish your boss happy holidays, reaching out may be daunting if you do not know what to say. Try one of these holiday messages that are sure to touch your boss’s heart.
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Uploading Special Holiday Greetings Log in to 8x8 Admin Console. Click Auto Attendants. Click Edit (pencil icon) to the right of the Auto Attendant you wish to edit. Go to Call Handling Menus and select the Holiday Open Hours Menu or Holiday Closed Hours Menu. Select Play audio file. Click Select File. Click Upload an audio file. Enter the Name of your recording. Click the center of your screen or drag an audio file to the Upload your Audio File window.
I will surely respond to your email when I’m back in the office. But, if this requires an immediate response, please resend any messages that require my immediate attention with a subject line of “URGENT: [Original Subject]”.
The auto-reply only replies ONCE to each email account, the first time they send. If someone sends you multiple messages, they will not get multiple replies back. This is a useful feature because it prevents your account from flooding a mailing list with replies or from filling your email inbox with automatic rejections from "do not reply" accounts.
If you are part of the sales team in your organization, out of office emails is a great way to promote your products even while you're out of office. Hello, Thank you for your email. I am out of office until April 25 and I'll respond to your email as soon as possible upon return. While you're here, please check out our new book, "How to 10X your sales." You can get a copy at Amazon.com. In case of an emergency, please reach out to my colleague. Sandra Sloan at [email protected] or 123-456-7890. Regards, Kevin Gabriel Sales Associate. Examples of Permanent Out-Of-Office Email Autoresponder
I will be out of the office starting on (beginning date) and ending on (ending date).
Setting up out of office messages removes the guesswork done by customers when a response doesn’t come back right away.
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After all, a professional voicemail recording boosts your credibility, makes you seem more competent, and encourages whoever's listening to it to continue the relationship.
With all that in mind, take a look at the following tips and tricks and six examples to make your automatic responses more effective:
i’m just waiting for the inevitable “Believe it or not, ___ isn’t at work. where could i beeee?” a la Seinfeld
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I wouldn’t be offended or consider saying anything to anyone who included this in their out of office message, but even as someone who is in a religion that forbids use of electronics on most holidays, I still think this message is 1) TMI; 2) doesn’t convey what it needs to convey unless you are explaining that you don’t use electronics during holidays, in which case you can just include that you won’t be checking email without including the religious explanation; 3) would come across to me as inclusion of personal information I don’t need, which would therefore strike an unprofessional tone,and I wouldn’t understand why you felt the need to include that info. How about “I’m out of the office without access to internet or email until (date). If you need assistance before this date, please contact…” Like I said, I think your colleagues are overreacting, but in general I would advise to leave all personal information out of your auto-reply — vacation, medical leave, religious observance, etc. — people do not need to know why you are out.
Honestly, what drives me crazy is after someone has emailed me, gets the out of office, then *does* email someone else instead of waiting for me to get back. Yet said someone doesn’t email me back to say “see you’re out, person X got it taken care of, you can disregard my email”. So then I waste time seeing the initial request and following up. Has anyone found a good wording / other solution to know if the request was completed by someone else?
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An old boss had a pet peeve about this so I became very conscious of making sure that I listed out who to contact on what day… before the group email. So it looked something like this:
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In this post, I’ll go over what an OOO message is and share some of the best examples I’ve found on Google, as well as a few from my coworkers.
Our offices are closed until [date]. If it’s something you need urgent assistance with, contact [Name] on [phone number] or [Email] Hello! Thank you for your email. I am currently out of the office. We have closed for [holiday name]. I will be returning on [date]. If you require immediate assistance, you may reach me at – [mobile number]. Thanks!
I wouldn’t be offended or consider saying anything to anyone who included this in their out of office message, but even as someone who is in a religion that forbids use of electronics on most holidays, I still think this message is 1) TMI; 2) doesn’t convey what it needs to convey unless you are explaining that you don’t use electronics during holidays, in which case you can just include that you won’t be checking email without including the religious explanation; 3) would come across to me as inclusion of personal information I don’t need, which would therefore strike an unprofessional tone,and I wouldn’t understand why you felt the need to include that info. How about “I’m out of the office without access to internet or email until (date). If you need assistance before this date, please contact…” Like I said, I think your colleagues are overreacting, but in general I would advise to leave all personal information out of your auto-reply — vacation, medical leave, religious observance, etc. — people do not need to know why you are out.
Thanks so much for your email. I’ve decided to take advantage of the holiday weekend and truly take [Monday/Friday] off. In an effort to come back fully recharged, I won’t be checking my email. Don’t worry though, if it’s urgent, you can reach out to [name] at [email address].
Editor's note: This post was originally published in February 2018 and has been updated for comprehensiveness. Try This Effective Prospecting Voicemail Script [Tips Included] Sales | 12 min read
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B037 Wasserstein Hall (WCC)1585 Massachusetts AvenueCambridge, MA02138Phone: 617-495-0722Hours: 8:00am - 5:30pm M-FHLS Services Hub Using OWA: Login to your mailbox by going to outlook.office365.com On the menu bar on the right-hand side, click on the gear icon and then click Automatic Replies (Note: The window can appear two different ways depending on the browser and if the screen is done loading) Select “Send automatic replies” Enter in your desired automatic reply message. You can also select “Send replies only during this time period” and set the start and end times if you’d like to set a specific time frame Optionally, if you would also like your automatic replies to be sent to people outside your organization, select “Send automatic reply messages to senders outside my organization” and then type the response you want to send while you are out of the office. Click OK at the top of the screen when you are finished Outlook for Windows: Open Outlook Click on the File tab in the upper left-hand corner, then select Automatic Replies (Out of Office) on the next screen. Select “Send automatic replies” Enter in your desired automatic reply message. You can also select “Only send during this time range:” and set your start and end times if you’d like to set a specific time frame. Optionally, if you’d like your automatic replies to be sent to people outside your organization, select the Outside My Organization (On) tab and then type the response you want to send while you are out of the office. Check “Send automatic replies for account ” Enter in your desired automatic reply message. Select “Only send replies during this time period:” and set the start and end times if you’d like to set a specific time frame. Optionally, if you’d like your automatic replies to be sent to people outside your organization, select “Also send replies to senders outside my organization” and then type the response you want to send while you are out of the office. About Contact or Visit HLS Accessibility Media Relations HLS Bicentennial Apply J.D. LL.M. S.J.D. Special Programs Academics Academic Calendar Course Catalog Curriculum Helios Alumni Giving to HLS HLS Amicus HLSA Harvard Law School Reunions Administration Dean’s Welcome Department Directory Human Resources Consumer Information (ABA Required Disclosures) Campus Student Services Student Organizations Sustainability HLS Calendar of Events Publications Faculty Publications Student Journals Harvard Law Today HLS Case Studies General Harvard University Careers at HLS Title IX Information Emergency Information Facebook Twitter Instagram YouTube News RSS Feed Privacy and Copyright Trademark Notice Digital Accessibility News Series Topics Threat Research Podcast Search {{#articles}} {{title}} {{/articles}} View All News {{title}} {{/articles}} View All Series Application Security Artificial Intelligence CISO Cloud Security Data Protection Endpoint Fraud Protection Identity & Access Incident Response Mainframe Network Risk Management Intelligence & Analytics Security Services Threat Hunting Zero Trust Timeline: Local Government Cyberattacks Industries Banking & Finance Energy & Utility Government Healthcare Retail View All Topics {{title}} {{/articles}} View More From X-Force {{title}} {{/articles}} View All Episodes News Series Topics Industries Banking & Finance Energy & Utility Government Healthcare Retail Threat Research Podcast Home / Topics / Data Protection Taking Time Off? What Your Out of Office Message Tells Attackers
Here are some do's and don’ts for crafting an effective outgoing message, along with some out-of-office message examples: The exact dates of your time off — If you are simply reactivating the message you used during your last time away, make sure you change the dates, and double-check to ensure they’re right. The reason for your absence — Colleagues might still attempt to get in touch with you if they think you’ll be checking in. They’ll be less likely to try to contact you if they know you’re taking personal or vacation time. The people who can help while you’re out — Provide their names, phone numbers and email addresses. If you handle multiple areas, specify each person’s area of expertise so colleagues and clients know exactly where to go for assistance. What to avoid in automatic replies
Both your customers and your employees need to know how long your business will be shut down for the holidays. Provide notice well in advance. Depending on the types of services you offer, you may need to start notifying customers as early as a month out. It would be best if you were to provide these important notifications at least two weeks before the holiday shutdown. Employees should also be reminded regularly that the company will not be open during those important days.
I will be out of the office starting on (beginning date) and ending on (ending date).
When an account is setup as IMAP in Outlook sometimes the folders do not display. To get the... "550 Authentication is Required for Relay" when Sending Email
We’re always busy. Sometimes we’re too busy even for work. This is where out of office message comes in.
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A thing my employer does is when someone leaves, they just shutoff the email. So someone goes to the trouble of writing an out of office explaining that they have retired or accepted a job somewhere else and where someone can go for help and IT just nukes the email address 24 hours after the person leaves. Then whomever was contacting them has no idea where to turn next. It is a terrible policy.
When one of my colleagues is out of the office, he doesn’t mess around. In fact, he’s turned his auto-responses into a running series of commentary from fictional cartoon character Troy McClure.
Did you know that we publish a weekly newsletter? Oh yeah, it features all the news, updates and tips and trick on how to use *product/service*. Make sure to sign up (hyperlink) and enjoy!
But interestingly enough, exboss never set her out of office emails when she was out of the office or teleworking. Curious how the rules never applied to her. So glad to get away from her. This isn’t even the tip of the Toxic Boss Iceberg that was her. You are unavailable until x date, and I’ll get back to you after that date. Done. (sorry, didn’t think about email OOO stuff. Hey, it’s the 90’s here at my work place.)
Now the last part is to bring up the DND mode to the Control Center, where you can turn on the DND mode to make your iPhone respond to calls and messages with an automated vacation message that you set.
“Ideally, an OOO should include the basics,” says work and wellbeing psychologist Kate Sullivan. “The dates you'll be gone, an approximate timeline for when someone can expect to hear back from you upon your return, and how any urgent requests will be handled in your absence.”
Does your company publish blogs or offer downloadable ebooks, reports, or case studies? If so, add a P.S. to the end of your vacation message linking your readers to some content they can learn from or engage with.
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I’d then check off all that applied—people would laugh each time they saw it bc I’m such a predictable nerd, one or both of the first two lines was almost always checked off…and usually both!
Please note on [date], is [holiday name]. Our stores will be closed all day and will open at [time] on [date]. Have a wonderful holiday!
In the excitement of office parties and the long-awaited holiday break, don’t leave your office closure preparations till the last minute. Here is a holiday checklist you can share across your organisation to tick off the year and the office:
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