Set your personal email out of office message to reflect when you will return and if it is an emergency who they can reach.
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It’s very likely that you’ll set up an auto-reply message while you’re at a conference or any other business event. What’s more, some of your prospects will be there as well, so you should use an opportunity like that to meet them in person and strengthen that relationship.
Usually, you have the option ready, and all you have to do is go to your email settings. Once you are there, you will see something like Automatic Replies, or even Out of office AutoReply, as it is with Gmail:
I remember a phone tree that at the end of the normal boring options there was “To hear a duck press 8”
Automated reply messages are predefined responses used to communicate with customers across specific scenarios and keep information transparent. It helps customers to understand what is actually happening – whether your agents are busy, out of the office, or on holidays.
When customers receive automated messages, they have expectations about the wait duration (in terms of number for e.g. 4 mins or 4th position), that can make or break their customer service experience.
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Hoo boy, have I got some PTSD from Old Job about out of office autoreplies. Exboss was such a stickler for them and actually enforced her expectations as official policy. Meaning if you didn’t do it to her exact specs, she’d call you back to the office to do it (which no one did) and read you the riot act afterwards while threatening to write you up for insubordination. She demanded them any time that we were away from our desk for longer than 30 minutes and for anything other than a meeting. So training in the conference room down the hall, a work lunch with teammates, leaving an hour early for an appointment, arriving late for an appointment, even working from home, all required OOO alerts.
If they have to leave an OOO message for being out for an hour for a meeting, clearly it is A Big Deal in that office :(
When one of my colleagues is out of the office, he doesn't mess around. In fact, he's turned his auto-responses into a running series of commentary from fictional cartoon character Troy McClure.
4. Out of office template for public holidays. If your company is closed for a national holiday, then most or all of your colleagues won’t be working. Therefore, an out of office message should tell senders to not expect a response until your company reopens.
“I’m not in the office. I’m spending time with my children and that’s far more important than absolutely anything you could be after”
I will be out of the office starting (Starting Date) through (End Date) returning(Date of Return).
11. "Hi, you've reached [company]. Unfortunately, we're currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP."
Anybody that might need me that quickly should have access to my calendar and can see I’m in a meeting. Anybody that can’t see my calendar shouldn’t expect a reply in an hour unless I’d said I’d be available or something.