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Set a minimum delay for auto-responses. For example, if you set a minimum delay of 1, the eDesk will send the OOO template 1 minute after receiving the customer’s message. If you don’t set a minimum delay, eDesk will auto-respond immediately upon receipt of a message.
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Gotta go, my fingers are frostbitten. If you really need me, either get a shovel and dig me out of here, or reach out to my colleague Anna — who’s not frozen under snow with frostbitten fingers — at [email protected]
I would be SUPER annoyed to get this! I agree it seems condescending and it’s just too long.
Sometimes people will think it’s okay to ask a quick question while you’re out of the office. Avoid the interruption by including at least one person who can answer questions in your absence.
I think that it depends on whether or not that OoO was going to people in the company, who new your personsality and would appreciate the humour/personal touches, or to everyone, always. If I got the from OoO from a quirky co-worker, fine. It I got it from an outside contact that I have had little contact with? Unprofessional and a bit off-putting.
Written below are some of the examples in which different types of templates are used to set up a reply in English.
If your request is urgent, please send your request to [contact name] at [contact email].
To thank you for a wonderful year of hard work, the company is holding a virtual holiday party via Zoom on Wednesday, December 23, 2020 at 8pm EST. Please dress in your best ugly sweater, so everyone gets into a festive mood. We hope that our valuable team members from around the world will clear out some time in their busy schedules to come celebrate with us.
No matter what your message says, just make sure you have one – it’s the polite and professional thing to so. To help you get started, we’ve put together some examples you can test, tweak, use, and share with colleagues.
Because I used to get phone calls that defaulted to, “I need the director”, I had my out of office mail set to:
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Thank you for your email. Your message is important to me and I will respond as soon as possible. Thank you!
I’d probably say something like “I am unavailable until X date. Please contact [colleague] or [colleague] if you need assistance. Thanks!”
Something like, “I will not have access to email while I am out and will get back to you when I return. If your issue is urgent, please resend your email after X date,” would be… more polite, I guess.
This. I’m surprised more people dont havent mentioned this, but this has always been my back to work routine – and sometimes if vacations overlapped, I’d find a summary email of “While you were away, X,Y,Z happened, I covered A, but you might want to check on B and C” which was always very helpful.
Give them the dates. Don't leave your sender guessing. Let them know when you'll be out and the date you'll be back in the office — not when you're returning home.