To ensure that you keep customers happy and present a professional image, make your auto-attendant easy to navigate. We’ve compiled some sample call center greeting scripts that can be used in different situations, whether your company has a small customer support team or a massive call center with hundreds of people.
Please note that I will be completely disconnected from email and will not be checking messages until I return. So, if you need urgent assistance, please send an email to [Contact Name] at [contact email].
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I think I started following that Tiktok account after this video and, if I recall correctly, the OOO writer is an SVP who is trying to reset a company culture that has very little work/life balance. I always liked it, but that background info made me love it that much more.
You may not think it, but an auto-attendant is an important part of your business. It is typically the first point of contact with your customers, as they will call your main number with sales inquiries, troubleshooting questions, etc.
Tested to/from 2 iPhones (1 personal/1 work phone) and neither of them receive the designated Auto Reply Text. What am I doing wrong?
I regret to say that I am currently out of the office due to vacation. During vacations, I will have limited access to email and won’t be able to respond to you timely. I will be having my laptop and Android phone with me and try my best to respond to any urgent email. If you feel that your query is urgent, and you need a quick response to send me an email on [Email].I am leaving behind my assistant whose name is Lewis. You may ask him anything regarding the official work otherwise I will respond by email for the time when I come.
I will be out of the office from Nov 3rd to Nov 10th with no access to my emails.
Not an out of office, but I had a sign I used to put on my closed door whenever I was head down on something and didn’t want to be disturbed:
12. "Hi, you've reached [company]. We're available by phone from [hour] to [hour] [time zone] Monday through Friday [optional: and from hour to hour on the weekends]. You can also contact us by going to our website, [URL], and live-chatting or emailing us. If you'd like us to call you back, please leave your name and number after the tone."
212-555-1212The following greeting accomplishes this succinctly. Thank you for calling [LinkedPhone – The Work From Anywhere Business Phone System]. Our office is closed until [Monday, January 25th for the holiday weekend]. If your call is urgent, please contact [Anya at 212-555-1212 or [email protected] ].
Different people may create different out of office messages based on what information they want to convey. It can be a simple notification of your absence and the date of your return. Your message can also point the person to some other person or resources to help them when you are away. Let us look at some of the most common examples and templates you can take help from when creating your auto-response out-of-office message.
There’s no shame in using Christmas to indulge in your childhood movie tastes, but there is shame in not sharing that adorable side of yourself when people are trying to reach you during the holidays.
does this work when you turn your phone off entirely? like if i set up an auto-reply to texts and then turn my phone off, will people get that response? i am about to travel internationally & would love to have this set up for when i’m off the grid & my phone is off.
Oh hey, it’s Christmas, what are you doing emailing me? I’m extremely busy watching Home Alone, Die Hard, and the 1994 Teenage Mutant Ninja Turtle Christmas Special on repeat until the new year. I might stop for food and toilet breaks, I also might now. Regardless of my general health and hygience over the silly season, I’ll be back in office on January 2nd. Catch ya then, don’t forget to buy a pepperoni pizza for Splinter.
Work-Life BalanceHow to Write an Out-of-Office Message During the COVID-19 Pandemic—Plus Examples!
I agree! I’m in HR and all I can think of when I see funny OOO’s from people is, “How big of an a$$ are you going to feel when someone emails you about needing time off for a funeral and they get this nonsense back?”
Thank you for your email. I am out of the office and will be back on Nov 10th. During this period, I will have limited access to my email.