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Setting an auto-response email is probably not the first thing on our mind before we jet off on holiday. But if we don’t do it, we risk eroding the trust between ourselves and our customers. It’s important to remember that response time is a non-verbal sign that shows clients and business partners how responsible and professional a company is.
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I’ll return on [date] or after I watch [favorite holiday movie] one too many times (whichever comes first)—and will respond to your message at that time.
I work for a Japanese company which has a regular rotation of engineers who come over for 2-4 years so we get some enjoyable translations for all manner of communication.
And a darn good one... we hire brilliant people, provide extensive training, and develop one of a kind experiences.
Closing Off with a Signature. First and foremost, one of the most common ways you close out a letter formally is by leaving your signature. So, if your letter is actually a hard copy, leaving some space under the end of the letter will be enough for your signature to fit.
My biggest pet peeve is the opposite – people who NEVER turn on their OOO! I’m not saying for a day but when they’re out for an extended period of time and I’m reaching out to get a deliverable.
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When customers receive automated messages, they have expectations about the wait duration (in terms of number for e.g. 4 mins or 4th position), that can make or break their customer service experience.
7. "Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you'd like to chat, and I'll get back to you ASAP."
7) If you’re reading this, Doc Brown was unable to make lightning strike the clock tower, and I’m stuck in 1985. I won’t be able to respond to emails or voicemail until 9ish on mm/dd, or until email is invented — whatever comes first.
I once left a kind of breezy, fun out of office message for “people inside my organization” that said the literal truth: “I am out of office this week at a mountain resort where I have paid many hundreds of dollars for someone to take my electronics away from me. I’ll get back to you Monday,” and a very normal and professional OOO for “people outside my organization.” Needless to say I returned to a message from a senior (but not, I stress, my boss or even on my team) colleague calling me out on it. People surely can make things their business.
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Website: https://voxendo.com/en/telephone-holiday-message-examples-vacation-announcement-scripts-ideas/
There are a million reasons why people feel the need to sheepishly telegraph that they’ll be checking email while OOO: a toxic workplace culture; a set of bad managers who don’t model work/life balance or use manipulative tactics like saying, ‘feel free to take some time if you need it’; companies that are so focused on lean growth they don’t have anyone to pick up the slack when an employee opts to take time off. These days, merely having the confidence to step away from your job by taking the vacation time granted to you in the terms of your employment agreement is still a privilege in the American workforce.
When customers receive automated messages, they have expectations about the wait duration (in terms of number for e.g. 4 mins or 4th position), that can make or break their customer service experience.
On the other hand, you can get more interesting or playful with subject lines such as: