The UPS driver is scheduled to pick me back up on the eighth. He should deliver me back to the office by the ninth (assuming he’s not late like he was this time).
For some telephone systems, your technology partner will need to manage your “holiday” schedule.
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I’ve honestly considered changing my OOO message/voicemail to “You’ve reached Lisa. I’m overwhelmed right now, so I’ll get back to you eventually.”
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Your email is important to me and I will respond when I return to my desk. If you require immediate assistance, please contact [Alternate Name] at [alternate email].
On the funnier side, my vacations tend to be trips to either see my favorite band in far flung places or going to conventions for my hobby, so for a while I added a checklist at the end of my OOO that said:
I wouldn’t be offended or consider saying anything to anyone who included this in their out of office message, but even as someone who is in a religion that forbids use of electronics on most holidays, I still think this message is 1) TMI; 2) doesn’t convey what it needs to convey unless you are explaining that you don’t use electronics during holidays, in which case you can just include that you won’t be checking email without including the religious explanation; 3) would come across to me as inclusion of personal information I don’t need, which would therefore strike an unprofessional tone,and I wouldn’t understand why you felt the need to include that info. How about “I’m out of the office without access to internet or email until (date). If you need assistance before this date, please contact…” Like I said, I think your colleagues are overreacting, but in general I would advise to leave all personal information out of your auto-reply — vacation, medical leave, religious observance, etc. — people do not need to know why you are out.
One of our support champions will attend you shortly. You are [number] in the queue. Your wait time will be approximately [minutes]. Thank you. We appreciate your patience.
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Of course, I had one POTENTIAL cient who got the “I’m in court and can’t call you back” repeatedly calling and demanding to know why I wasn’t calling him back. Like “I;m IN COURT DUDE. The JUDGE takes precedence over you.” He really expected me to tell the judge to take a recesss so I could call him back. I eventually got back to him with an email “I think you might be better off with another attorney.”
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Just kidding, I'm not in Hawaii. How awesome would that be though, right? Instead, I'm enjoying a peaceful vacation in my living room. That being said, I'm not in the office right now, and will respond to your email after [date].
To create a new OOO template from scratch, go to Settings → Smart Tools → Templates, click + Add Template, and select Out-of-Office from the menu.
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