I didn’t watch the video, but reading the transcript I got the vibe that the author is one of those people that thinks they are a lot more clever than everyone else does.
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“I’ve been whisked away by angry looking men in suits and taken to a small room with one light, a little water and a laptop. I’ve been told to write. I think these men are from my publisher. I’m hoping to be released on Thursday so I can start to responding to emails again.”
When I worked at Nightmare Small Business(tm), a coworker went on maternity leave with (privately shared among the staff, but not with the owner) the intent to give her notice at the end rather than return. She left a very professional, concise and informative out of office message. The owner proceeded to log in to her email and change the message to include saccharine references to both the pregnancy/baby and how much she “missed” being away from clients and how excited she was to return soon.
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“I’m not in the office. I’m spending time with my children and that’s far more important than absolutely anything you could be after”
In my world, “please contact $Manager” is recognition of a staffing level problem. $Manager will have to decide what project to defer if a crisis comes up while someone is OOO.
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If you depend on iCloud emails, you can set the vacation response right from your iCloud Email Settings. Log in to www.icloud.com and select the Mail. Once you open the mail app on the browser, click on the Settings icon from the left bottom of the sidebar.
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My favorite thing is setting my OOO to only run for a specific amount of time. I will absolutely forget to turn it off if I have to do it manually, but we can just set a date/time range for it to start/stop. So I usually start it around 4 pm the day before and end it at 7 or 8pm the night before I return.
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From the familiar to the more unexpected, peruse some of the different uses for automated text replies.
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To make sure your email doesn’t get lost in a sea of messages please resend it on September 20th. If your message is urgent you can contact [contact’s name] on [contact’s email].
But it seems a bit too chock full of dismissive, thinky veiled put-downs really. I wouldn’t want to work for someone would lump the people who work for them as competent humans (oh-em-gee, thanks), is that the best they can do to describe people? Oh wait….they look out for her (is she a princess) and each other (should I start applauding now?). No one needs to call me or anyone else a rock star, best teapot decorator in the multiverse, or amazing humans all the time but the best she could crank out was competent + humans. I get the attempt to be witty but it’s really sad that she isn’t more generous.
If your request is urgent, there’s no use sitting idly in my inbox. So, please send your request to [contact name] at [contact email].
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Once I got an auto reply from a stakeholder on a project that said something to the effect of “Thanks for contacting me. Due to the large volume of email I receive, I don’t read them all. If I haven’t responded within 3 business days, please try again.”
A. Administrative offices will be closed; however, designated individuals will be on call to respond in the event that an urgent matter arises.
In case of maternity leave, make sure that you set up a long-term out of office message.
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I’m mostly back in my actual office now, but I went with “away from my computer between X and Z” a couple of times and just straight up “I am on annual leave between X and Z” a couple of times.
You can then come up with a subject and write your text, explaining that you are out of office or unavailable.
Your email is important to me and I will respond when I return to my desk. If you require immediate assistance, please contact [Alternate Name] at [alternate email].
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Season’s Greetings! It’s my favourite time of year, which means I’m currently out of the office chugging mugs of cocoa, stuffing my face with cookies, and attempting to fulfil my life-long goal of memorising every single line of [FAVOURITE HOLIDAY MOVIE]. I’ll be back in front of my computer on [DATE] and will respond to your message at that time. If you need immediate assistance, please send an email to [NAME] at [EMAIL] so that the other elves in this workshop can help you out. (Source: Futureofworking.com)
No one thinks much about cybersecurity while traveling. However, email security company Tessian warns the out of office message actually plays right into the hands of threat actors and cybercriminals. It’s a social engineering attack vector that no one thinks about. The out of office message is ubiquitous and handy. But if it includes any personal information at all — such as attending a funeral or going out of the country — attackers have all the information they need to impersonate the person who is out of the office, without the attacker having to do any real work.
And while we all have grace for friends and family who seem to take forever to get back to our messages, customers generally expect this degree of promptness when they text a business.
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Your ooo also serves to let people know when they can expect you to reply yourself. If that’s not a concern, then I guess you don’t need one.
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Readers, what do you like and hate in out-of-offices replies? Any stories of particularly off-key ones?
Contact Us
In urgent issues, you can contact (YOUR COLLEAGUE’SNAME) by mail: [email protected].
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COVID-19 Floating Holidays — Three new COVID-19 floating holidays have been granted to all full-time staff members who are eligible for floating holidays and who are employed as of the effective date of November 23, 2020 and all part-time exempt and non-exempt benefits eligible staff employed as of the same date. These additional days are available for use from November 23, 2020 through December 31, 2021.
So, for whatever reason you’re out of the office, your email inbox should be informative with any information about office closures or unexpected absences: Include an expected return date and time. Offer alternative point of contact and their details. Add the general office contact number and email address if you don’t have a specific point of contact. Be friendly and warm in your tone, even if you choose to keep it simple.
Regardless of my general health and hygiene over the silly season, I’ll be back in the office on January 2. 15. “Thank you for your consideration during this festive or not-festive time.”
Or they work with one or more of those people that call you 5 minutes after sending an email if you don’t reply.
Thank you for your email! I am on vacation. Vacations are not for checking email, so I won’t be doing that. Fortunately, we rarely encounter life and death situations in the world of [INDUSTRY TYPE], and aren’t we all glad for that? If you think I’m checking email because you just received an email from me, that is only because I figured out the pixies that send emails on a schedule. Really, I’m not checking email.
8) I am currently out of the office. I have a cell phone, but I will not be giving the number out. If you can guess the number, however, I will take your call.
!
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Your clients don’t have a lot of time, and neither do you. Use the following short voicemail greetings to get to the point quickly and invite them to leave a message.
Remember to make sure your auto-reply has a limit to how often it sends replies to any one address. If they reply to every single email they recieve, they can cause problems: https://www.reddit.com/r/talesfromtechsupport/comments/420oan/companywide_email_30000_employees_autoresponders/ I actually had that happen while I was on vaca, a travel agency e-mailed me with an update about my vacation from a no-reply mail box and triggered my auto reply, which triggered their “This is not a monitored mailbox” auto reply to the tune of 80,000 messages in my mailbox. It completely filled up my “available” space, so everytime I logged in and thought I had them cleared out, more would pour in. It took DAYS to delete all of them.
Logging off will happen to every one of us, whether you're on vacation, have a family emergency, or need to attend a work conference. So we're going to put your mind at ease, creating a unique out of office message to greet your clients and take care of them until you return.
Hi stranger, Sorry I'm unable to reply to your email. I'm off frolicking in the meadows. Please do not contact me until I'm back.
Thanks for your email. I’ll be away from the office until [DATE] and will respond as soon as I can. For all support requests/needs, please reach out to [EMAIL] and one of my colleagues will be happy to assist you. If you’re interested in signing up for [PRODUCT], feel free to reach out to my manager [NAME] at [EMAIL]. You can learn more about [COMPANY NAME] presence here. Don’t forget to smile!
Inform your landlord that you will be closing down for the holiday – exact dates and timeAdvise your staff not to disclose to everyone your office is empty for the holidaysCancel or reschedule any possible deliveries or services (i.e. newspapers, postcards, packages, suppliers)Advise any business-related deliveries or clients about the close down datesAdvise the office cleaner of closure dates. Organise a thorough clean when office is emptySet your answer machine message with emergency contact messageSet an “out of office” auto-reply emailOrder supplies needed in January and ensure delivery isn’t during the closure period
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I’d just stick with “I will be OOO without access to phone or email from XX/YY to XX/YY, returning on XX/YY.” And then whatever directions for directing to your support/backup while you are out. I find that specifically saying ‘without access to phone or email’ sets a good expectation of non-response.
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Or, worse, when someone has left the organization and the organization hasn’t bothered to put up an OOO, so I’m just emailing a blackhole until I call or someone finally checks that inbox. I never fail to set up my OoO reply, and yet most of my external contacts don’t get them. Let’s say I work for LlamaCombs, with an name(@)llamacombs.com address, and this is a company who has two clients AlpacaBrush and VicunaShampoo. I work primarily with the second, and their internal directory lists my contact info as name(@)vicunashampoo.com. It works because any e-mail sent to the second address is auto-forwarded to the first. Except it messes up OoO replies big time. Because the auto-reply is sent to my own alternate address, not to the original sender, and I have no way to change that.
If an equally epic OOO message is the only thing missing from your upcoming epic adventure, check out this quirky one: Hello there, It’s that time of the year. The time where I save up all my annual leaves and spend it on one epic adventure. Where am I? Tibet, the roof of the world. I will be halfway up Mount Everest. And I too wondered if I will get any wifi up there 🤔 I think they do. If you have any questions about your account, you may get in touch with my very capable and friendly colleagues at [email]. As with all journeys, however magical, my trip will have to end. I will be back to the grind on [date]. Tujay-chay,
In conclusion, an eager customer trying his or her best to reach out to you is the last person you want to disappoint. Make their day special with an unexpected or quirky autoresponder email that your customers wouldn’t have thought they’d see in their inbox in a million years.
I know I’m so late on this, but my FAVORITE one I’ve ever gotten was from one of my company’s Presidents (so a very high up muckity muck type).
i am 100 percent in favor of using email signatures and out of office messages to be more blunt about how you want other people to use/respect your time. from this: https://t.co/AkCrvVFVW0 https://t.co/on4YIpN7nB
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Additionally, auto-reply messages are something spam senders welcome with open hands. When they send messages to thousands of random email boxes, if those spammers receive auto-replies, they will know for sure which of those email addresses actually exist.
To learn more about what we do here at [Company Name], please visit our website here [link] and keep up to date with us by following us on Twitter [link] and subscribing to our newsletter [link]. You’ll be first to know the next time we host a webinar or workshop!
Website: https://www.interimbusiness.com.au/7-ways-to-announce-your-holiday-office-closure-to-the-world/
With the Holiday season right around the corner, your office’s voicemail greeting should quickly inform callers of any potential changes in hours, days or availability.
Use a voicemail with the capability to record several different messages. Excellent customer service takes a little extra work. The good news is, once you get your messages recorded, they are set. You may need to change your holiday greeting message to fit the season, but all of the others will be okay. Write your scripts before you record!
The subject line. This is the very first thing your customer will see, before they even open your email. The opener. The first line is what greets the customer as soon as they open your email. The “thank you” The body. The email signature.
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Thank you for your email. I’m away from my desk until [return date] trying to corral my kids between family visits and holiday sugar highs.
To create a new OOO template from scratch, go to Settings → Smart Tools → Templates, click + Add Template, and select Out-of-Office from the menu.
The head of llama engagement called my boss and reamed her out for my “poor behaviour” and then called me and reamed me out, too. She said it didn’t matter if project X was the biggest thing our company did all year – her requests took precedence.
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8. Office Closed for Thanksgiving. This is a great template to use for Thanksgiving holidays. Hi (specify the Name field id), Our office will remain closed until the end of this week for Thanksgiving Holidays.
An out-of-office message is an automatic email sent by an email account that is temporarily not being checked by its owner. Every new email to this account will trigger the out-of-office message, which is sent directly to the original email's sender. Most email service providers allow you to activate this option and customize your message.
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Hello! Thanks for getting in touch. I’m out of the office until [DATE] with limited access to email. But never fear! I’ve left you with some helpful writing tips to read and share.
I think this was from some outside contractor: “I have decided to retire to Pluto. Please send all work related enquiries to Cecil.Mongoose at llamagroomers dot com, or if you prefer an intergalactic means of communication my personal address is fergus at pluto dot com.”
Wow, it’s a bloody snooze fest over here! Just kidding, this option is the most appropriate for 95% of business out-of-office responses. It’s simple, no-nonsense, and tells people all they need to know.
It took me far too long to realize that trying to be funny at work is overrated, and this reply kind of encapsulates that perfectly. I would just about bet people will like you more, AND they’ll be more likely to follow the guidance you’re offering, if you just do a concise, “normal” OoO.
You don’t have to disclose the specific reason for your absence in your out-of-office message. You can simply say “I’m on leave” or “I’m currently out of the office.” This goes for any reason you’re OOO.
Thank You for being the Prince of Peace, and I ask You for that supernatural peace to reign in our hearts. Thank You for the simple but life-changing message of Your love for us. In Jesus' Name,...
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