The information in your after hours greeting should remain concise and essential to the caller's needs. Example: Thank you for calling Cutlas IT Solutions. Our office is currently closed. Regular store hours are 9 am to 7 pm, Monday through Saturday. Please leave a voicemail with your name and phone number for our staff after the beep. 6.
I’d probably say something like “I am unavailable until X date. Please contact [colleague] or [colleague] if you need assistance. Thanks!”
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I used to work with someone who had a message telling people she only checked her email twice a day. You pretty much needed to call her if you needed anything outside of those times. (She worked in a remote office.) I think she had read one of those books on efficiency that recommended scheduled email time. But there were problems with this: 4. My department often had to email attachments or text to illustrate our questions/concerns. And we were on deadlines. Reading a page of text over the phone was not an efficient use of anyone’s time 5. She did outreach & was often out of the office on site visits, trainings, or travel to these places, but never ever set her OOO for these, because she was “working.” However, she was effectively not available to read emails from other staff until after hours on those days.
Of course that all depends on if you have employees, etc., but i’ve seen those dynamics recently and think it’s interesting to see who someone leaves as their OOO contact. What do you guys think? Am I reading too much into it?
It also doesn’t help that gmail has no ability to create an OOO schedule… like why can’t I have gmail turn on the message every day at 5pm, and turn it off every morning at 8am? We have the technology!
In this image, you're letting people know you're OOO with a "Missing" notice on a milk carton. Genius. Just be careful — this sort of autoresponder is best for internal emails, not for autoresponders that get sent to prospects and clients.
Many in the MIT community will be taking vacation around the holidays and new year. If you’re in that group, you’ll want to set up automatic replies for your email and MITvoip phone. You can do this at work or at home. Read on for basic information and tips about auto-replies. Step-by-step instructions are available through the links provided.
It’s really on you to stay up to stuff, manage requests coming in, manage your time and workload. You shouldn’t expect all your coworkers, customers, people you work with to cater to your personal schedule.
To successfully decompress, you know there are some odds and ends you need to tie up at work — specifically finding a way to communicate with your leads, clients, and coworkers that you’re not working, but you’re making sure their needs are taken care of.
Are you always entertaining your colleagues with useless facts? That doesn’t need to stop just because you’re going on holidays.
Have you ever received or written an out-of-office message that you really liked? If you’re up to sharing them, we’d love to see your favorites. Don’t forget to share this post with friends and colleagues!
To make sure your email doesn’t get lost in a sea of messages please resend it on September 20th. If your message is urgent you can contact [contact’s name] on [contact’s email].
I used to have this on my personal voice mail, back when voice mail was used often since internet was over phone lines. I stopped using it because it confused too many callers. Invariably the first message would be “Hello? Hello? Mark? Fu-” (click). Then there’d be another call with a proper message.
Website: https://www.aains.com/aains_com/assets/File/agents/news-flashes/en/09_07_15_Holiday Hours.pdf
As a “don’t try this at home” anecdote, last week we had an all staff retreat, and we were asked to put up away messages. I put a perfectly professional one up for outside email, but in a fit of whimsy, the internal mail triggered an away message that said “Why are you emailing? We are supposed to be paying attention to the retreat!” I figured, we were all at the retreat, so nobody would ever know. Of course, someone did email me 30 minutes before everything started, and triggered the message. Fortunately, he figured out it was an away message and thought it was funny.
I should note that our voicemail system has a pretty straightforward feature to put an end date on an out-of-office voicemail message. I am baffled why this person does not use the feature.