The best holiday messages are short, cheerful and specific. Try to include the person’s name, as well as a memory from the holiday season or year.
My coworker tends to set his OOO for people to contact me, but he never bothers to tell me he’s going to be out of town and people may be contacting me. I’ll find out when I happen to email him and get the response. Not a huge deal, but the heads up would be nice! What if I was also on vacation?
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First, here’s the out-of-message for people who don’t like watching video (although the person in the video is funny and really brings the message to life):
If you can, include the sender's original message in the automatic reply, to help them 'unsubscribe' you of any list or to remind them about their enquiry, which can be forwarded to someone more suitable.
And while it may seem like a simple thing, if your out-of-office message is unclear or incomplete, it can cause problems while you’re out and when you return.
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If you need immediate assistance with [project or department], please contact [name and contact information]. For assistance with [project or department], please contact [name and contact information].
Just because I’m that person, I may have actually contacted you with a “Hope you’re having a great time!”
So you've said your farewells and it's time to pack up your desk before getting escorted out. While you're there, you might as well create an out of office message to any hapless person that missed out on the news of your leaving.
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I am currently on annual leave and I return to the office on Monday 21st September. I will reply to your email as soon as possible.
Using autoresponder emails when you are not available at the office is a part of the professional communication between business associates. That said, you should be careful about the information you are sharing in your OOO messages.
With all these changes, the simplest tasks come saddled with a lot of extra questions. Take the out-of-office message. Do you really need an out-of-office autoresponse if you haven’t seen an office since March? The simple answer is yes.
What’s the best way to spread the festive cheer? Getting your email senders excited about your favourite holiday of course! Here’s a great one: Season’s greetings! It’s my favorite time of the year, which means I’m currently out-of-office stuffing my face with cookies, sipping on cocktails, and watching [your favourite holiday movie] for the 67th time. I’ll be back at work on [date] and will respond to your email then. If you need immediate assistance, the other elves in the workshop are happy to help out! You can reach them at [email] or [phone]. Happy ho-ho-holidays,
I am currently out of the office on leave. Sales inquiries should be directed to Gabriela Cruz at 935.555.3455. Customer support matters should be directed to Miranda Trotman at 935.555.9001.
I include my boss because I have different backups for five or six different parts of my job, and my boss is more likely to know the nuances of which one is the appropriate contact than the person sending the email, so it’s more likely to get to the right person if she redirects than if the emailer tries to guess which one of the six contacts I listed is the one who can solve their problem. (My specialty is the “other things as requested” section of my job description; I’m sort of a jack of all trades around here. :) )
Our office VM sends an audio file to our email. I love it, because I can apply all the filing and prioritization functions of my email inbox to the voice messages. It’s the only way I ever check my VM. I don’t even remember how to listen to messages on my phone.