Thank you for your email. I will be out of the office from mm/dd to mm/dd and will have limited access to email / will not have access to email. If this is urgent, please contact [NAME] at [EMAIL] or [PHONE]. I will do my best to respond promptly to your email when I return on mm/dd. Why is out of office message important?
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Anything worded like Option 1 would never fly at my workplace, exactly because of this. I have colleagues who complain to upper management if their non-urgent tech support questions (that a whole troubleshooting website already answers) don’t get an answer from me or my boss within half a day. And oh, did I mention our job is not actually tech support?
When I’m back in the office and going through emails, I’ll sometimes send a note of “I’m catching up on my emails and saw you had XX question – did you still need help with that?” before doing any in-depth research.
Anyone who communicates digitally needs to set up ooms conversely, if you are out for just a day, your contact could reasonably expect a response i am out of the office for the thanksgiving week:
But that sounds boring, right? Luckily, there are ways to spice up your OOO message by adding humor in just the right places.
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How about warning people of what’s to come? Take a look at an example you can use below.
People really just need to know that I’m either definitely not going to reply (annual leave) or might but delayed (all day meetings) plus when I’m back and who to contact if it is urgent.
I know a lot of people who never vacation for more than a few days because the email backlog becomes incredibly stressful upon their return; this is one way to meaningfully combat that which is somewhat in the employee’s control.
Thank you for your msg. I am currently out of the office and will not return until November 10th.
Rather than a number of days or vague phrasing like “this week,” giving exact dates helps prevent confusion and lets senders know when they can expect a response from you.
Thank you for your correspondence. I am currently away from my computer and may be delayed in my response.
A virtual business phone system like Grasshopper can help you create a professional, reliable voicemail greeting. It includes instant response and custom greetings, as well as access to the Grasshopper Voice Studio and professional voice talent for …
Thankfully, with a simple out of office message taking a day off doesn’t mean that your communication with clients has to stop.
Great article but I have two issues: everytime I use my phone I must say I am not driving, then remember to turn back on manual mode so DND turns on again… and the Urgent message distracts from my auto-reply encouraging customers to book appointments online… Any way to turn off the Urgent message? I haven’t found anyone at Apple that seems to know how to fix either of the above.