I think I started following that Tiktok account after this video and, if I recall correctly, the OOO writer is an SVP who is trying to reset a company culture that has very little work/life balance. I always liked it, but that background info made me love it that much more.
It usually isn’t enough to just say you’re out and won’t be responding to messages. You’ve got to give people options for how they can get their issue or request resolved. One of the easiest wins here is to provide alternative contact information. That could mean providing your mobile number while you’re out, or, more commonly, providing the phone number and email of the colleague (or department) that will be covering while you’re away.
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Generally, people will indicate that they will reply to the email when they return.
Are you going on leave or vacation, or perhaps you are sick or traveling to remote areas or attending an event that would prevent you from responding to emails as fast as you normally do; this set of out-of-office email examples will guide you on how to create your own out-of-office email autoresponder:
I thought it was cute and could tell that the person writing it probably spent a lot of time on the road and needed a shorthand for updating their message.
I have literally never seen an OOO that wasn’t “I will be out of the office until DATE/further notice. Please contact X or Y at EMAIL/PHONE if you need assistance.” This is fascinating stuff.
One of the only reasons I get voicemails is because our system is set up to send new voicemail messages to your email as an attached file. Now if only it would send the voicemail as a transcript, I’d be set. I don’t mind returning calls, but listening to voicemails is obnoxious, especially because people are really bad at leaving voice messages.
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I can’t agree that holding on to a request for a week or so is akin to groveling.
You can contact my colleagues from our different departments regarding the following cases :
February 2018January 2018December 2017October 2017July 2017May 2017April 2017March 2017February 2017January 2017December 2016November 2016October 2016September 2016July 2016June 2016April 2016February 2016November 2015October 2015September 2015July 2015June 2015May 2015April 2015March 2015January 2015October 2014April 2014March 2014February 2014January 2014November 2013October 2013
Luckily for you, my colleague *Name* generously offered to cover for me. You can reach him/her at *email*.
4.) Bienvenido/a a soluciones John Doe. Por motivos de organización interna nuestro equipo no se encuentra disponible hoy. Si lo desea, puede dejarnos un mensaje. Volveremos a atenderle el lunes. Gracias por su comprensión.
Thank you for your email. I am out of the office for maternity leave until ( the date you expect to return from maternity leave).
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Here’s my OOO nightmare: when I was a graduate intern a few years ago, there was a volunteer with severe, marginally treated mental health concerns. Her behavior toward me was inappropriate to the point that my school assisted me with a safety plan. I obviously blocked her on everything I could think of. Unfortunately while I was on winter break she emailed my agency address from an account no one knew about, got my OOO message, assumed it meant I was open to communicating again, and proceeded to have a monthlong meltdown in my inbox when I didn’t respond. To this day I am grateful for my city’s utter lack of public transit, which prevented her from trying to find my home and family.
I agree that the reasons are not relevant. But at my last company, a coworker had overly short out of office messages. Examples: “out of office today.” Or “out of office until Monday.” With no additional information about coverage, etc. Those always felt overly curt to me and made me wonder, is this person okay? Was this OOO planned or are they on the verge of a mental breakdown? (It was a very toxic culture so this wasn’t out of the question). I would be curious to hear others perspectives on this. Is too little information just as bad?