Thanks for your email. I’m currently out of office until mm/dd/yyyy. If you need help, email my colleague at [email protected].
Uh… until when? Who should I contact in the meantime? Also, at the time of my emailing this person it was March, so I had to assume that OOO was from last year?! I finally learned that the person had left to another job. So many questions.
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The OOO: was there ever a less apt acronym? (Ooo? Ugh, more like.) It wouldn’t be so bad if it actually worked when it was your turn to set one up, but unless you happen to live in France, where a worker’s ‘right to disconnect’ is enshrined in law, the twin fears of missed opportunities and the mail mountain that’s piling up in your absence will likely keep you furtively glancing at your in-box.
Our senior leadership has admitted to not checking voicemails since we started working remotely…almost 15 months ago. It made me feel so good. I hate voicemail.
Check out how easy it is to set up this essential process with your email account in this video I’ve posted to my YouTube channel.
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This holiday out-of-office email is definitely on theme, if not a little passive aggressive. If you're getting emails during the holidays, why not treat everything you receive that season like the present it is, and send a thank you note?
My phone just sits there gathering dust, so the only OOO message I need is the one I put in my email. Something like “I’ll read my email again on X. If you need assistance before then, please contact my colleague NN.”
Same. All you need to know is I am not available and you are not going to hear from me until such and such date and contact so and so if you need something sooner.
Chances are you’ll be checking email while you’re on vacation. Almost two-thirds of travelers do, according to a poll by travel agency Travel Leaders Group. But just because you can’t unplug doesn’t mean your coworkers and clients need to know. In fact, you’d probably prefer that they leave you alone so you can enjoy your getaway on your own terms.
Co-sign. HATE THAT. We use Outlook and there’s a banner across the top that says AUTOMATIC REPLIES ARE BEING SENT. Just click the button to stop them!
Optionally, complete the fields in the Usage Conditions section. Click here for a description of each field. You can use these fields to tell eDesk to auto-respond with this template only for tickets that match these fields, e.g., tickets for a particular marketplace.
11. "Hi, you've reached [company]. Unfortunately, we're currently unavailable. But we want to talk to you — so please leave your name and number, as well as your reason for calling, and someone will call back ASAP."
A voicemail greeting can be act as a introduction to your company and set the tone for the rest of your company's relationship with a client so it's important to create a voicemail that suits your company's brand. But if you're not sure where to start, we have a few suggestions you can use to get your voicemail going.
The science fiction writer John Scalzi says “The failure mode of clever is asshole,” which seems to apply here.
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I work in a culture where even when you say you won’t have access to email, you are expected to be checking. I include this only on the internal auto-response, so that the people in my company know that when I say I won’t have access to email (which is also explained in the email), I mean it. Nothing else seems to work.