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It’s really on you to stay up to stuff, manage requests coming in, manage your time and workload. You shouldn’t expect all your coworkers, customers, people you work with to cater to your personal schedule.

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Before we leave you to your own devices, we have some sample messages featuring different ways you can automate text replies to serve your business.
In our company it is very much the norm (though some don’t and it’s not looked down on. It’s just we kinda know every handles the ridiculous amounts of email we get in different ways that suit them). And it’s the norm of the people who so to put that in there because 1. if you go anywhere north of where we’re at, you’ll get zero reception and 2. other people we work with know you normally do. .

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Exactly. It doesn’t matter if I’m sitting on the beach, on my couch, or in a hospital bed–I’m not reachable and you’re gonna have to wait until I get back or contact someone else.
Thanks for calling [Company Name].For more information about our products, press 1. If you have troubleshooting questions, press 2. For billing questions, press 3. For a Dial by Name directory, press 4. For our regular business hours, press 5. If you know your party’s extension, please dial it now. For all other inquiries, please stay on the line, and a representative will be happy to assist you. 5. Offering the Operator First

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Or, worse, when someone has left the organization and the organization hasn’t bothered to put up an OOO, so I’m just emailing a blackhole until I call or someone finally checks that inbox. I never fail to set up my OoO reply, and yet most of my external contacts don’t get them. Let’s say I work for LlamaCombs, with an name(@)llamacombs.com address, and this is a company who has two clients AlpacaBrush and VicunaShampoo. I work primarily with the second, and their internal directory lists my contact info as name(@)vicunashampoo.com. It works because any e-mail sent to the second address is auto-forwarded to the first. Except it messes up OoO replies big time. Because the auto-reply is sent to my own alternate address, not to the original sender, and I have no way to change that.
After I tweeted this example, dozens of people sent me examples of OOO messages they’d set or particularly good examples they’d seen in the wild. One example from a boss (via a TikTok) who offers emailers a decision tree of sorts. “Option 1.) Wait it out. Ask yourself, ‘is this urgent and important?’ If not, take a beat…you and I will be better off with this expectation set now,” the email begins. This one stands out because it’s extremely detailed, manages expectations and also offers who to contact in different situations. It models good behavior of taking time off, but also gives the original sender a variety of option. Most importantly, the responder forces the original sender to assess whether this is actually an urgent request.

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Every employee email is an opportunity to tell your customers and clients of your Christmas opening hours. Letting your customers know when you’re open is especially important if you have international customers whose offices will be open over the festive period. Also, make sure you remember to turn on an auto-response when your office is

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I’m glad I’m not the only one who thought it was funny and not annoying! I’m with Alison that it’s probably just a little wordy, but there’s no problem with the humor.

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    In the excitement of office parties and the long-awaited holiday break, don’t leave your office closure preparations till the last minute. Here is a holiday checklist you can share across your organisation to tick off the year and the office:

    Apologies, but I am currently knee deep in sushi and shrines on the other side of the world in Japan. I will be back to the usual tea and crumpets when I return to the office on [DAY OF WEEK], [DATE]. If you have an urgent query about [BUSINESS] before then, please don’t hesitate to contact [NAME] in my absence. [EMAIL]. Thanks so much.
    For me, life isn’t just about having my brain cryogenically frozen so I can be revived two hundred years after the apocalypse to dance with the chosen few along the gilded path to Valhalla.

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    “We will get in touch with you very soon”.“Thank you for reaching out to us”.“Our representative we contact you ASAP”.

    Perhaps I’m you guys’ worst nightmare, but for the past couple of years I’ve been writing haikus for my OOO, which give a flavour of what I’m out doing. A couple of examples:
    It’s my favorite time of year, which means I’m currently out of the office chugging mugs of choco, stuffing my face with fruit salads and cakes, and attempting to fulfill my lifelong goal of memorizing every single line of [your favorite holiday movie].

  • voicemail greeting when working remotely

    If your auto reply messages give customers the ‘what next’ picture it will make customers feel that you as a brand can visualize their problem by putting in their shoes.

    Our senior leadership has admitted to not checking voicemails since we started working remotely…almost 15 months ago. It made me feel so good. I hate voicemail.
    I’m here to talk to you about someone you know. Catalina Wong is out of office until September 27. She wanted me to let you know that she’ll get back to you after her return.

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    Hello and thanks for your email. I’m out of the office right now, but will get back to you as soon as I can. Expect a reply Monday latest. (If you need something right now, please email [EMAIL]. In the meantime, check out this new [ARTICLE LINK] that our team just released last week. It’s a labor of love – one that’s short to read, easy to implement, and–most importantly–free of charge. Talk to you soon.

    Education Details: 15 Out of Office Messages for Professionals. February 26, 2021. Out of office messages are automatic email replies, or autoresponder email messages, that go out to colleagues, customers and clients when you are away from work. They let others know you are unavailable for contact and when they can expect a response to their emails.
    Please note that you have already sent me one email. I’ll be 1 percent connected while on vacation so I’m not 100 percent panicked on return.

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proper business phone greeting

Gotta go, my fingers are frostbitten. If you really need me, either get a shovel and dig me out of here, or reach out to my colleague Anna — who’s not frozen under snow with frostbitten fingers — at [email protected]

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Pet peeve: a fe people I know use the OOO reply to say something like ‘Have a great day!’ It is on all the time, and for no helpful reason.

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Top of the iceberg though. Oh, and she also works with external contacts, including prospective clients.

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