Ha reminds me of an admin here once who would leave like 10 bullet points on who to contact for what. We got a kick out of the point that was “for catering emergencies…contact…”.
In case of maternity leave, make sure that you set up a long-term out of office message.
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I remember a phone tree that at the end of the normal boring options there was “To hear a duck press 8”
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Hi, I am currently out of the office. I know I’m supposed to say that I’ll have limited access to email and won’t be able to respond until I return, but that’s not true. My phone will be with me and I can respond if I need to. However, I promised my family I would try to relax.
Guiding them regarding who to talk to within your absence is surely a part of being responsible for your work, but it’s not necessary to make it boring. Auto replies are extremely common in today’s world with 306.4B daily emails, and taking your contacts by surprise will give them a reason to smile even if they don’t get your help personally. In this article, I have tried to include both out-of-the-box email copies and use of multimedia so that you can get inspired by what suits your workplace. I hope you find this post helpful for the upcoming holiday season.
I’ve heard “please respond at *your* earliest convenience,” but never the other way around.
When Amy Spurling, cofounder of the company perks software company Compt, went on vacation, she ended her message with a clear direction about who to contact: “If you need immediate help, please contact [name and email address]. I will be responding to all emails on my return.”
I emailed this person 3 times and never got a response. Thankfully they weren’t upset when we moved forward without their input.
Hoo boy, have I got some PTSD from Old Job about out of office autoreplies. Exboss was such a stickler for them and actually enforced her expectations as official policy. Meaning if you didn’t do it to her exact specs, she’d call you back to the office to do it (which no one did) and read you the riot act afterwards while threatening to write you up for insubordination. She demanded them any time that we were away from our desk for longer than 30 minutes and for anything other than a meeting. So training in the conference room down the hall, a work lunch with teammates, leaving an hour early for an appointment, arriving late for an appointment, even working from home, all required OOO alerts.
Yeah, that’s all I need to know when I’m trying to contact someone who’s out. 1) When you’re coming back so I know if my issue can wait, and 2) Where to go if I decide that it can’t.
That doesn’t sound odd to me at all, depending on the company. I used to send a staff-wide note because they needed to know I would be out and they could plan accordingly if they needed anything. At my current company I wouldn’t do this, but that’s because it’s massive and I only directly work with a small team.
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Also, avoid those huge signatures or advertising banners. Normally, your business email closing should be in this order: Best wishes, James Walton Editor-in-Chief Woculus Inc. 234-805-392-8068 ext. 12 [email protected] www.woculus.com. After your consideration, jump a line and write your full name followed by your contact details.
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Seconded, with one exception: I got one once from a distant coworker which said “I have broken my arm in a kitten-related fall and will be out for (…)”. Everyone else uses boilerplate language so that one definitely stood out, but I thought it was the right level of mildly amusing.
9. Auto Reply Example with Alternative Contact Phone and Email. [Your Greeting] Thank you for your email. Unfortunately, I am out of the office until (Return Date).