When one of my colleagues went on vacation, he sent an out-of-office message that was both clever and smart. First, he sent the recipient on an imaginary scavenger hunt to “the highest peak of the tallest mountain.” He used humorous absurdity to make it clear that he would not be checking email while he was away.
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Seems like a big task, right? Well…wrong. You don’t need to stop by everyone in the office’s desks (if you’re even working in an office these days!) or send out an email to each and every client or lead. The easiest way to do this is by simply changing your voicemail greeting and adding an out-of-office email responder to your email client.
One common challenge faced by customers is auto reply email or text messages lack a specification about the estimated wait time to get answers for their queries.
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I’ve only seen it used for certain roles – usually admin-type ones – where people are fielding a significant amount of requests, so the potential vacation backlog could become prohibative and discourage people from taking time off.
Author: Dave Meyer Filed Under: BizzyWeb, Buzz Tips, Constant Contact, News Tagged: BizzyWeb, Email Marketing, How To, Minneapolis online marketing
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1) Communicate when a person will be back, or if they are out for an indeterminate period of time, tell me who I should be contacting instead 2) Communicate what I should expect. (For example, when I do my monthly reports, I have an out of office message that says that I’ll be slow to respond. I *will* actually check my email at least a couple of times, but I generally won’t respond to anything non-urgent.) 3) If the person is in a job that handles urgent requests, list who I need to contact instead if it can’t wait until they get back.
I am currently out of the office on my holiday – I’m probably drunk somewhere in a bar in Spain. See you when I get back.
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Loads of translators work freelance because it’s very easy to do from home, so yeah I’d not expect then to be standardised. I’ve received English and native language replies, but never both.
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Optionally, set a date range for your automatic replies. This will turn off automatic replies at the date and time you enter for the end time. Otherwise, you’ll need to turn off automatic replies manually.
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I had a coworker for the first 6 months or so of the pandemic set an out of office status on Teams that he was working from home and could be contacted at x number. Dude. We’re all working from home, and those stupid status messages are distracting!
If you are part of the sales team in your organization, out of office emails is a great way to promote your products even while you're out of office. Hello, Thank you for your email. I am out of office until April 25 and I'll respond to your email as soon as possible upon return. While you're here, please check out our new book, "How to 10X your sales." You can get a copy at Amazon.com. In case of an emergency, please reach out to my colleague. Sandra Sloan at [email protected] or 123-456-7890. Regards, Kevin Gabriel Sales Associate. Examples of Permanent Out-Of-Office Email Autoresponder
My outgoing voicemail message says “Please don’t leave me a voicemail, send me an email instead”
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Editor's Note: This was originally posted in July 2018 and updated and republished on the date posted in the article. Enjoy!
Hey there! I’m on holiday right now. I’ll try to reply to your message ASAP. Talk to you later!
Setting up out of office messages removes the guesswork done by customers when a response doesn’t come back right away.
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From 20th till 31st of July I will be out of the office with limited access to my email.
Sharing specific business information gives you the opportunity to deepen your relationship with your clients.Offering precise messages offers transparent information and reduces the risk of confusion.A good autoresponder can send visitors to your company’s website if they need immediate help.Final thoughts
Otherwise, a referral to your company’s general contact email or a simple ‘I’ll respond when I get back, stop bugging me’ should do the trick.
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My mom works part time at a library in archives, where her personal work email is also the general archives email (ie LibraryNameArchives @ email . com). She has an out of office response that replies with her work hours (since she’s the only employee in the archives) so people know when she’s in the library and can respond or when they can come in and visit her. The only frustrating thing is that her email either isn’t capable of, or she doesn’t know how to, turn off the OOO email when she’s actually in the office, or doesn’t trust that she’ll remember to turn it back on. She’ll send me an email about something, I’ll respond, I’ll get an OOO response, she’ll respond, I’ll reply, I get an OOO reply, etc etc.
So LAME that this is tied to driving mode in iOS. Apple should have the option without needing to be in driving mode or as someone else asked, if I am in AIrplane mode.
From the familiar to the more unexpected, peruse some of the different uses for automated text replies.
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You Need A Better Out Of Office MessageWe don't need professional politeness. We need honesty.
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It’s my favorite time of year, which means I’m currently out of the office chugging mugs of choco, stuffing my face with fruit salads and cakes, and attempting to fulfill my lifelong goal of memorizing every single line of [your favorite holiday movie].
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See, in my head, “as soon as possible” reads simply as a more formal way of saying “I will respond at my earliest convenience.” Like, either way, this person is getting back to you as soon as they can, whatever that actually means.
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If I am out of office for more than one day, I will update my email out of office message “I am out of the office with limited access to email until {X date}. Please direct any questions to {support department email}.”
If you’re looking for a quick and easy way to create awesome OOO email messages, we suggest trying out completely free OOO Email Generator, and you’ll have your perfect OOO email within seconds.
Website: https://asthedrillturns.com/2019/02/18/dental-office-voicemail-etiquette/
I think there must have been a discussion about this here in December, because when I recently came to set my OoO recently there was some previous wording along the lines of “I will be spending time with my family during the festive season and will not be checking my email until (date)”. I’m annoyed with myself for deleting it without saving it somewhere, because it was much better worded than that and I’d like to be able to use it again!
Yeah this sort of chain is why we got an out of office address for each department. It went to the managers who were never all off at the same time.
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When Outlook is set up to send automatic replies, you’ll see a message under the ribbon with this information. Select Turn off to disable automatic out-of-office replies. If you want to modify the dates for your automatic reply or the message sent, use the steps above to modify your settings.
Yup. That’s almost verbatim what I do. It’s the standard around here and now I’m grateful for that!
Once I come back on *date*, I will get back to you. Maybe I can even tell you about my adventures.
At one point I considered whether I should advise our freelance writers to warn all their relatives that their lives would be at risk around the time of the writer’s deadline.
Thank you for your email. I am no longer with [company name]. Please direct enquiries to [insert name and email] or [insert name and email].
If your query is urgent you can contact my colleague, Rachael Farley, on [email protected] or call our office on 01325 778 786.
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The first part of the process is to click on the Settings button in the top right-hand corner the Gmail dashboard, before clicking See All Settings.
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As a “don’t try this at home” anecdote, last week we had an all staff retreat, and we were asked to put up away messages. I put a perfectly professional one up for outside email, but in a fit of whimsy, the internal mail triggered an away message that said “Why are you emailing? We are supposed to be paying attention to the retreat!” I figured, we were all at the retreat, so nobody would ever know. Of course, someone did email me 30 minutes before everything started, and triggered the message. Fortunately, he figured out it was an away message and thought it was funny.
So there you have it! While having fun with your auto-responder, try not to get carried away and end up upsetting anyone or get in trouble with HR! 😉
Did you email me to ask me about XYZ software? Well then, don’t wait. Get our introductory book.
Closing Off with a Signature. First and foremost, one of the most common ways you close out a letter formally is by leaving your signature. So, if your letter is actually a hard copy, leaving some space under the end of the letter will be enough for your signature to fit.
I still will get urgent messages from coworkers with multiple follow-ups during my OOO period. Then an angry call or email when I return that the response time was too long. When I check with Jane about the status she says she was never contacted about the issue. I always push back “Why didn’t you contact Jane?” but I think a lot of people in my organization like to shift blame when they are behind on their deadlines. If it was really so urgent, why did you wait a week just to get an answer from me?
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Out-of-office auto-replies that keep happening over and over on CC’ed email threads.
Easter is a time for celebration, family gatherings, and happiness. Showing everyone that you are celebrating Easter is all part of this great holiday season. You could add a few Easter eggs or bunnies to your email signature, which will make your email signature unique for the holiday season. We have many Easter holiday email signature
But interestingly enough, exboss never set her out of office emails when she was out of the office or teleworking. Curious how the rules never applied to her. So glad to get away from her. This isn’t even the tip of the Toxic Boss Iceberg that was her. You are unavailable until x date, and I’ll get back to you after that date. Done. (sorry, didn’t think about email OOO stuff. Hey, it’s the 90’s here at my work place.)
Most awkward/painful one I ever saw was a former co-worker. ~10 years ago when he left on paternity leave, he said as much in his out of office. The baby was stillborn. It stayed up for the month or so until he returned. Those of us in the same office of course knew the situation, but we regularly communicated directly with multiple offices in different states and countries. The very first time I saw it I was overcome with dread about how many congratulations he would receive and have to tell the story to. I was much younger and afraid to rock the boat then, but I think now I would push his manager and IT to use their ability to access his account and change it.
Just because it’s an automated message doesn’t mean you can’t seize the opportunity to collect leads. Provide the opportunity to collect an email or address within your text response. Thanks for reaching out to JT Morgan. We’ll get back to you shortly. In the meantime, have you subscribed to our weekly investor newsletter? https://txt.st/PQB
I would be SUPER annoyed to get this! I agree it seems condescending and it’s just too long.
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I actually hate that feature – I LOVE manually updating it myself but I know most of my coworkers benefit from having it that way.
Please note on [date], is [holiday name]. Our stores will be closed all day and will open at [time] on [date]. Have a wonderful holiday!
I want to be clear that I don’t think OOO responders are the solution to the larger problems of worker inequality or the broad American cultural attitudes that celebrate and encourage overwork. That would be silly. The big remedies for what ails modern work will likely require workers organizing and employers recognizing and granting protections. Large companies will have to stop prioritizing shareholder at the expense of their workers. I’m aware how unlikely this feels in practice and how a thoughtful auto reply email feels like applying a band-aid on a gunshot wound. I get it.
Like the previous examples, the message doesn’t have to be lengthy – you just need to let people know the details, and who they should be contacting in your absence.
I get really annoyed at people that don’t have put up OOO messages and I am left wondering if they are out or just ignoring me. I collaborated with a woman who was out frequently but never put an OOO. She also got very prickly if she felt you were going around her. So anytime we didn’t get a response from her, we had to go through this guessing game of “do we wait, do we talk to someone else, how important is our request.” I was glad when she moved on.
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Thank you for your message. I will be out of the office starting [start date] and returning [return date]. While I am [reason for absence], I will have limited email access.
From the familiar to the more unexpected, peruse some of the different uses for automated text replies.
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If you think someone else at First Round Capital might be able to help you, feel free to email my assistant, Fiona ([email protected]) and she’ll try to point you in the right direction.
If this matter isn’t time-sensitive, rest assured that I’ll respond when I’m back from this break. But you can resend any messages that require my immediate attention with a subject line of “URGENT: [Original Subject].” Out of Office Template #6 For the Person Who Likes to Live on the Edge (of HR Protocol)
Whether you’re looking for something straight-laced and formal or over-the-top festive, here are six different holiday out-of-office messages you can use depending on what you feel would be perfectly suited to you, your company, and this time of year. Out of Office Template #1 For the Person Who Works at a Traditional Company
