ObjectiveApplies ToProcedureSetting Up a Holiday ScheduleManaging Holiday Schedule RulesManage Auto Attendant Holiday GreetingsRecording Special Holiday GreetingsUploading Special Holiday GreetingsForwarding Calls to an Announcement-Only Greeting ObjectiveApplies ToProcedureSetting Up a Holiday ScheduleManaging Holiday Schedule RulesManage Auto Attendant Holiday GreetingsRecording Special Holiday GreetingsUploading Special Holiday GreetingsForwarding Calls to an Announcement-Only Greeting Note: To set up a holiday schedule for your Auto Attendant in Account Manager, the legacy version of 8x8 Admin Console, click here.
Hijacking this with a question- what do you do when you no longer have an co-workers to serve as an out of office contact? I find myself putting up the OOO less and less, because there’s no one left to respond to anything in my absence (beyond my supervisor who has no knowledge of how to do the tasks of my job).
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I’d probably say something like “I am unavailable until X date. Please contact [colleague] or [colleague] if you need assistance. Thanks!”
This might seem obvious, but make sure you clearly state and restate the dates you’ll be out of the office. Even if you put the dates in your subject line, you should also repeat them in the message body. It’s hard to over-communicate here. State exactly when you’ll be back, and whether or not you’ll be responding to calls and emails while you’re out. If you’re on the road but are responding to messages, let everyone know if you’ll be unavailable for an extended period (while on a flight, for example), if you’ll be in a different time zone, and in general, that they should expect a delay in response time. All in all, set realistic expectations and strive to be as specific as possible.
I’d side-eye if an OOO for a couple of days off said that, unless someone was in an unusually time-sensitive role. But if someone’s out for long enough that there’s an alternate contact provided, that’s long enough for them not to be wading through missed emails when they get back.
iOS is offering a feature to set an autoreply for all incoming calls. Instead of merely rejecting the calls, you can send back pre-set messages while you reject it. You have an option to set three quick response message to send back while rejecting the incoming calls.
I thought it was funny but could never get away with using something like that at my org. I loved the “competent people who work for me” part – I make this joke all the time. We have some people who feel that they should have a manager personally attend to them and, at least in my case, my highly competent team is in the weeds of that work a lot more and are not rusty (like I am).
Check this for How to set an Out Of Office reply messages in Outlook[Tutorial/Step by Step Guide]
Ha reminds me of an admin here once who would leave like 10 bullet points on who to contact for what. We got a kick out of the point that was “for catering emergencies…contact…”.
If you’re using the web version of Outlook, you can set up out of office replies by going to Settings > View all Outlook settings > Mail > Automatic replies. Then turn on automatic replies, write your message, and click Save.
Thanks for your message. I am out of the office today and have limited access to email. If you need immediate assistance, please contact [Name] at [phone number], or you can try me on my cell phone at [phone number].
Thank you for your email. I’m currently out of the office, returning on [return date].
Office Closed For Holiday Message Template: Closing your office for holidays and need office closed messages. Today we are going to look at the best office closed for holiday message templates that you can use. Please note that all company offices will be closed from [date].
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However, I’ll be checking in whenever I can, and will respond to all emails marked ‘urgent’ as soon as I am able to. For immediate assistance, you can contact me on [mobile number].
Please note on [date], is [holiday name]. Our stores will be closed all day and will open at [time] on [date]. Have a wonderful holiday!
Help your users know when to expect a response. It’s easy to show customers your team’s availability and let them know when they can get assistance from your team. You can manage their expectations by setting your office hours and expected response time.