What was weirder is that it took a couple weeks after covid hit for her to turn the message off – which meant that when the entire company was wfh, we would still get an fyi message from her that she was also working from home.
Was required to do this at my last job and our script was to say “I’m working from home today. If you need to reach me urgently, call me at (personal/home/cell number).”
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Thank you for your email. I am out of the office on annual leave/in meetings with very limited access to email until [Date]. If your query is urgent please contact [Team Shared Mailbox], otherwise I will respond on my return.
You have to manually turn on DND mode from Control Panel. The iPhone will start to send the auto-reply to incoming messages and calls.
Although out of office emails are usually used when a person’s on holiday, they can also be used in a number of other circumstances.
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As to who you choose, you might consider listing a coworker, your supervisor, or an on-call number if available. Just make sure to clear this with whomever you pick as a support person so they’re aware they’re backing up your calls and emails for emergent situations.
There are two ways to send automatic out-of-office replies. The way you use depends on the type of email account you have.
Sounds like it’s clear in your mind what you want to happen, but I’ve heard plenty of people say, “Of course you took it somewhere else, that’s what I told you to do, and now I have two action-less emails to trash rather than one.”
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I haven’t set up an OOO message since I got my first smartphone. My usual method is to glance at an incoming work email and forward it to the appropriate person, or maybe write a one-liner response saying I’m out and will answer next week.
Including even a passing reference stating that your customer’s email is important to you shows your appreciation for the message that you are currently unable to respond to.
Calls/SMS Auto Reply app lets you add customized out of office messages that it sends automatically in response to missed calls and texts so that your clients or co-workers know what they can expect. A prompt auto-response is a great way to save relationships and trust and retain customers. You can use these messages to tell them when you will respond and what they should do in case they need urgent assistance.
Use your auto-response as an opportunity to connect your customers with a sales opportunity! Hey there, thanks for shopping Patagonia! We’ll respond to your message ASAP. While you wait, have you checked out or semi-annual sale? https://txt.st/PQBLPE
I’ll also admit to not changing my voicemail for OoO in the past 3 or 4 years. I rarely get calls anymore it’s just not worth it… I figure if they don’t reach me by phone they’ve already emailed me or will email me after the voicemail.
Most awkward/painful one I ever saw was a former co-worker. ~10 years ago when he left on paternity leave, he said as much in his out of office. The baby was stillborn. It stayed up for the month or so until he returned. Those of us in the same office of course knew the situation, but we regularly communicated directly with multiple offices in different states and countries. The very first time I saw it I was overcome with dread about how many congratulations he would receive and have to tell the story to. I was much younger and afraid to rock the boat then, but I think now I would push his manager and IT to use their ability to access his account and change it.
It usually isn’t enough to just say you’re out and won’t be responding to messages. You’ve got to give people options for how they can get their issue or request resolved. One of the easiest wins here is to provide alternative contact information. That could mean providing your mobile number while you’re out, or, more commonly, providing the phone number and email of the colleague (or department) that will be covering while you’re away.