When one of my colleagues is out of the office, he doesn’t mess around. In fact, he’s turned his auto-responses into a running series of commentary from fictional cartoon character Troy McClure.
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We crafted some creative examples that you can use for your Out of office emails. Check them out. Basic Out of Office Email (just get it over with)Offer Something in Return (marketing never sleeps)Keep Them Engaged (you never know)A Little Brag Cannot Hurt (for the adventurous)
I’ve started going really, really simple on OOO messages – literally just “I’ll be out of the office until ___, please contact ___ for questions about ____”
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7. "Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you'd like to chat, and I'll get back to you ASAP."
I am out of the office July 15–25. In the event of an emergency, please contact Yuko Kawakami at [email protected].
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2. 2 The Fruitcake. Greetings, Did you know that emails during the holidays are a lot like fruitcakes? Nobody really wants them, but a lot of people end up receiving them, anyhow.
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The head of llama engagement called my boss and reamed her out for my “poor behaviour” and then called me and reamed me out, too. She said it didn’t matter if project X was the biggest thing our company did all year – her requests took precedence.
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Thank you again for being the best team one could ask for. Your energy and persistence has driven our company to new heights, and we greatly appreciate it.
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Optionally, complete the fields in the Usage Conditions section. Click here for a description of each field. You can use these fields to tell eDesk to auto-respond with this template only for tickets that match these fields, e.g., tickets for a particular marketplace.
I’ve seen those before (also for maternity or for people who were taking extended leave). I really appreciate it, personally — it basically lets the sender know that the ball IS still in their court, which I don’t see as inherently offensive or attitudy.
These holidays will allow us all to enjoy the great season and have some amazing time with family and friends. This email is to inform you [all] that the office will be closed for [ X] days from [ DATE] to [ DATE] due to the coming festive season. Our premises will remain closed for normal business from [start date] up to and including [last date].
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Maintain transparent communication with customers and keep them informed in terms of managing their queries.By setting automated email messages, businesses can have continuous customer engagement via alternative channels.Customer value brands that deliver prompt responses. With auto reply messages, brands can acknowledge customer support requests that boost satisfaction.Best practices of creating auto reply messages
(Aside: at my job, when you open a new browser window, a random picture of employee pets pops up. It changes every time. I could just refresh all day long.)
Even though you're not actually responding to the email, you still need to mind your Ps and Qs. After your greeting, add "Thanks for your email."
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Here are some do's and don’ts for crafting an effective outgoing message, along with some out-of-office message examples: The exact dates of your time off — If you are simply reactivating the message you used during your last time away, make sure you change the dates, and double-check to ensure they’re right. The reason for your absence — Colleagues might still attempt to get in touch with you if they think you’ll be checking in. They’ll be less likely to try to contact you if they know you’re taking personal or vacation time. The people who can help while you’re out — Provide their names, phone numbers and email addresses. If you handle multiple areas, specify each person’s area of expertise so colleagues and clients know exactly where to go for assistance. What to avoid in automatic replies
Finally, if leaving a private mobile phone feels like revealing too much, you can instruct your customers to contact you via email with the “URGENT” referenced in its subject:
I once had a coworker who would put up OOOs for absolutely everything, and it irked me to an unreasonable level. Spending the afternoon working with a colleague on a project? OOO. Just returned from vacation and trying to catch up? OOO. A lot of meetings that day? OOO.
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Help your users know when to expect a response. It’s easy to show customers your team’s availability and let them know when they can get assistance from your team. You can manage their expectations by setting your office hours and expected response time.
I think this makes a lot of sense for a 2-3 month absence, when there wouldn’t be much point in reading and responding to things when you get back. Questions will have been answered and issues resolved by different means.
THANK YOU!!!!!! As a small business owner, I have struggled with any out of office time, weekends, and after hours. Clients seem to text more often than email these days, and there hasn’t been a way to inform them with “out of office reply”. This article helps me tremendously! Also, there should be more built into our phones for texting like email: read, mark as unread, and prioritize contacts of different rows or colors indicating favorites, contacts, and non-contacts (pesky customers who bombard you afterhours).
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If an equally epic OOO message is the only thing missing from your upcoming epic adventure, check out this quirky one: Hello there, It’s that time of the year. The time where I save up all my annual leaves and spend it on one epic adventure. Where am I? Tibet, the roof of the world. I will be halfway up Mount Everest. And I too wondered if I will get any wifi up there 🤔 I think they do. If you have any questions about your account, you may get in touch with my very capable and friendly colleagues at [email]. As with all journeys, however magical, my trip will have to end. I will be back to the grind on [date]. Tujay-chay,
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Amanda works at HubSpot, and she came with a unique auto respondent that asked her contacts to guess where she is. To give background, she flew down to Boston to attend a Red Sox training game in the spring with her father. She chose to ask her contacts whether where they think she might be, and also this played some wonderful use of litotes here:
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If you’re reading this, the train wasn’t able to push the DeLorean up to 88 miles per hour, and I’m stuck in 1885. I won’t be able to respond to emails until exactly 8:30 a.m. EST on [DAY OF WEEK], [DATE]. If there’s an emergency, good luck. Try to get ahold of Doc.
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Thanks so much for your email. I took today off to [rest/relax/travel/spend time with family]. In an effort to come back fully recharged, I won’t be spending today with my phone attached to my hand. (Scary, I know.) Don’t worry, though, because I will be checking in every so often and responding to anything urgent.
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My pet peeve is OOOs for the afternoon/an appointment when the person who set it up is NOT good at responding to emails in a timely fashion. If someone usually requires multiple reminders and follow up emails for me to get a reply to an email after 2 weeks, I don’t really need a notification that their responses will be delayed an hour until they get back from the doctor. It makes me think “who are you responding to that quickly, and why can’t you reply to me that fast??”
So, for whatever reason you’re out of the office, your email inbox should be informative with any information about office closures or unexpected absences: Include an expected return date and time. Offer alternative point of contact and their details. Add the general office contact number and email address if you don’t have a specific point of contact. Be friendly and warm in your tone, even if you choose to keep it simple.
Yes, mine (for external e-mails) typically says somethingalong the lines of “I’m out of the office until [date/time] and messages to this address are not monitored in my absence. I will respond as soon as possible on my return. If your message is urgent, please re-send to my assistant [email address] or telephone [assistant’s number]” Internal it will usually just say “I’m out until [date/time] pass any urgent enquiries to [co-workers] ” although my assistant and a couple of others have my home number and personal e-mail so can get hold of me in a genuine emergency, and I will sometimes speak to them in advance if I’m willing to lower the bar on what amounts to an emergency, but I would not expect any of my employees to do that !
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I wish I’d copied it, but once a co-worker in sales had an out of office that was long and rambling and talked about how she and her family were “going to visit Mickey.” I didn’t know what to make of it, especially since it could go to prospective clients.
And if you’re thinking of getting out of the office and into a new one, discover amazing opportunities at awesome companies here 👉 sg.wantedly.com
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Then wish them happy holidays, for example: I wish you and your family the very best this holiday season. I hope you have a wonderful time this Christmas. I wish you a Happy Christmas and a bright New Year. Peace and joy to you and your family this holiday season. I hope you have a nice and warm holiday season! I'm truly grateful to have a friend like you! Thinking of you with lots of love! I hope you enjoy a wonderful Christmas! How do I send a holiday email to a client?
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I do this because my industry’s norm is that people check their email on vacation, at least once or twice, but I don’t do it. I don’t have work email on my phone so it’s technically true.
7. "Hello, this is [your name] at [company]. Thanks for calling. Please leave your name, number, and the reason you'd like to chat, and I'll get back to you ASAP."
That 15minute breaktime message screams “past experience with a toxic company” to me.
Exactly! This may be the type of person who hears a phrase that sounds polite when referring to another, but mangles it and uses it to refer to themself so it becomes the opposite of polite.
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That said, I think it is the kind of thing that is funny with the right people and in the right situation. But an out of office message is an autosend situation, so the email system cannot actually assess if it is appropriate or if the person receiving it will find it amusing, or unprofessional, or apparently even condescending. So while it is a hilarious message for a joke, it would not be a good idea in a professional setting!
We hereby inform you that due to the prevailing hazardous situation of [X], it is decided that all our offices in the city [X] will remain closed. At this time, it would be very difficult for all of you to come out of your homes for office as there is unrest everywhere and one never knows when his turn will come. So, by caring for the safety of all of you people it is the mutual decision from all of us that our office will remain closed during this period. As to open it in this prevailing situation is not less than a risk. So, it will remain closed for a long period of time.
I have a dream today” Each year on the third Monday of January schools, federal offices, post office and banks across America close as we celebrate the birth, the life and the dream of Dr. Martin Luther King, Jr.It is a time for the nation to remember the injustices that Dr. King fought.
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Listing Results Email Auto Reply For Holidays 18 Results Phone number Mobile phone Contact us Customer service
Of course, every message sends a message, even a barebones OOO that seems to say nothing more than that you’re away until next week, so why not try to inject a little personality? You could get quirky by giving your auto-responder robot a personality. You could dispense with words altogether and substitute a gif or emojis. Or how about a little retro concrete poetry – you know, where you arrange your words on the screen to form an image of a palm tree or a pina colada? It might be worth noting here that the amount of personality you inject depends on your trade. What earns you cachet in the creative industries might backfire in the financial sector, for instance.
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“It’s not about removing the OOO response altogether,” says Sadler, “but instead pausing to consider what details you’re including.” Continue Reading
I’ll be on maternity leave from [DATE] until [DATE]. For general inquiries about [DEPARTMENT/ROLE], please email [CONTACT NAME]. If this isn’t time sensitive, feel free to resend this email in [MONTH] once I’m regularly checking emails again. All the best.
Personally, I’d get a kick out of it, but I wouldn’t do something like that myself.
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It’s kind of a ridiculous OOO anyway since by the time I get it from you, I have already sent my email.
The use of humans is weirdly condescending to me, like people who say ‘doggo’ sincerely. It seems incredibly off at work.
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I agree, especially coming from a SVP. It’s not just a funny OOO message then. It’s a subtle reminder that if someone that high feels they can step back away for a few days without things falling apart without them, chances are the same could be said about you. Leading by example indeed and in a way that gets their point across to probably lots of people that may not have noticed otherwise.
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I love this! I don’t think its annoying at all– its literally sharing the mission of your work.
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Student emails at 3am Saturday morning, then is sends an email Sunday night, miffed you didn’t reply.
I worked in a call center for Big-Evil-Bank for five years, and every new manager would have a different OOO policy/pet peeve that they would require phone-miners to follow. In particular, the memory of the six month period where we were forced to put an OOO up if we left our desk for so much as ONE HOUR smacked me in the face when I saw question. That was by far the worst/strangest/most tedious OOO policy I have ever been forced to follow.
Website: https://news.mit.edu/2013/away-for-the-holidays-before-you-go-set-your-email-and-mitvoip-phone-auto-replies
You can show just how thrilled you are about your vacation while still providing an apology (of sorts... not really).
I will be checking email throughout the day and will try to respond to messages promptly (please flag urgent.
Oh, that’s maddening. I just checked Outlook, and it doesn’t look like you can set up a rule not to send OOO replies to a particular person, but you can reply with a template. I wonder if sending just your boss a message that says “Hi boss, this is an automated reply that I set up a rule to send. I’m really out of the office and I really didn’t see this message. See you when I get back on Monday!” or whatever. Probably won’t help, but might be fun.
