As a matter of courtesy – and to give you the peace of mind needed to be present wherever you are going (either away from the office or on vacation) – you should send each of your clients a simple email to let them know you’ll be away. Below I’ve offered some sample text for to you use as a template. Feel free to make it a TextExpander snippet, Gmail canned response, or whatever. Just use it (or something like it). Please.
I’ll get back to you when I return to civilization. Or to an area with WiFi. Or to the office on May 10th. Whichever comes first.
.
Once I got an auto reply from a stakeholder on a project that said something to the effect of “Thanks for contacting me. Due to the large volume of email I receive, I don’t read them all. If I haven’t responded within 3 business days, please try again.”
If you’re out sick or caring for a loved one, you may not feel comfortable sharing the details. You can simply use words like “family situation” or “family matters,” which Smith says automatically garner some goodwill.
Many companies offer an escape option so that if a caller ends up in a staff member’s voice mailbox, he or she can “escape” out of the mailbox and go back to the attendant menu. Use a customized auto-attendant for this situation. If you would like to leave a voicemail, please press 1 and leave your name, number, and a brief message. If you would like to return to the main menu, please press the # key.
(Email Signature) 3. Memorial Day Closed Email. Our office will be closed on Monday, May 31st in observance of Memorial Day. We will reopen on Tuesday, June 1st at 8:00 a.m. Our sincere gratitude to those brave men and woman who have served our country and paid the ultimate sacrifice. Best regards, (Email Signature) Overview: Your Memorial Day
This article originally appeared on The Daily Muse and is reprinted with permission.
YES. I was actually just going to go on the weekend thread and ask if I was the only one that really hates this term.
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My OOO messages are always pretty casual, and the last line in the list of “for X, contact Y” is always something like “for chili recipes, contact Z”.
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This person decided that setting their out-of-office message was a prime time to settle an ongoing office argument about which Die Hard film is the best, complete with an integrated poll to add a little festive cheer to the auto-reply.
I should add that I actually WISH I got more exciting OOO messages and/or that I felt like I could be more exciting with mine!
Hello! Thank you for your message. I am currently out of the office, with no email access. I will be returning on [date]. If you need immediate assistance before then, you may reach me at my mobile – [mobile number]. Thanks!
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I’m currently out of the office, enjoying some peanuts and Cracker Jacks with my family. Can you guess where I am? That’s okay, you’re busy.