Automatic responses to calls and text messages do a lot for your business. When you have a good out of office replies in place, your customers feel valued and connected. Such a feature is highly significant for business relationships and customer experience.
6.) Welcome to John Doe. Our telephone hotline is not occupied over the holidays. Exact opening times can be found on our website at www.johndoe.de. We thank you for your confidence and wish you and your loved ones happy holidays and a happy new year.
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Whatever style you may ultimately decide to adopt, each of these emails should feature these essential elements: Precise reference to the period in which you will be away, as the receiver will want to know when they can reach you again. Inform your correspondent about the date by which they can expect to receive a response to the email they send you during the holiday season. Indication that your will reply to the email when they return. Check Out these examples:
My project is entirely phone based and we don’t have voicemail, either for the project line or individual staff lines. We used to, but we found we spent so much time returning voicemails and getting people’s voicemails that it led to us missing calls and going in an infinite loop.
It's not pure altruism though, as the company explained when the policy was launched: "The aim of the project is to maintain the balance between the work and home life of Daimler employees so as to safeguard their performance in the long run."
Obviously, not every out-of-office is set for a vacation. You also need an out-of-office if you go on an extended business trip or to a conference. But instead of simply telling people you’re at a business event, why not use this opportunity to encourage networking of new business connections?
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Please note that all company offices will be closed [date] to [date]. We will reopen [date], and close again for [date] and [date]. We wish you all the warmest of holiday cheer!
Hello and thank you for calling, [Company Name], where [state your short company slogan]. If you know the extension of the party you are trying to reach, you may dial it at any time. To speak with a Sales representative, press 1. To reach a Customer Support agent, press 2. To reach our Billing department, press 3. If you would like to know our regular business hours and location, press 4. If you would like to speak with an Operator, press 0, or press 9 to repeat the available options. 2. Basic Customer Inquiry
Vacation Tracker helped me book some days off, so you will not be able to reach me until *date*! I will be busy surfing the waves in Portugal/ climbing Kilimanjaro/ taking pictures on the Great Wall of China/ exploring wildlife in Tanzania.
Thank you for your email. Our offices are closed until [date]. If it’s something you need urgent assistance, Contact [Name] on [phone number] or [Email]
The attendant menu for your main contact number may be the first form of contact that a customer has with your business. Make sure your greeting is clearly articulated. Provide an option to speak with an operator if the caller has a question that is not addressed by the menu options.
Q. If there’s a snowstorm during winter break, will sidewalks and parking lots be cleared?
Sorry to miss you. I wrapped up everything at the office and am off on vacation until [DAY OF WEEK], [DATE]. Anyway, if your question or favour can wait, great. If not, do me a favour and forward your email to [EMAIL] and you’ll be well-treated. Thanks. (Source: Futureofworking.com)
Here's an auto-reply I created for my support account having some fun. But also throwing out an extra lifeline on the off chance I'm eaten by a bear. If the boss doesn't notice I'm missing, surely people emailing me will, right?
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Last month, President Thorsett announced that the university is extending all employees’ paid winter break by one week to decrease density on campus and to recognize your extraordinary efforts this fall. Our campus closure will begin starting next week on Dec. 14. Work will resume — whether you are working remotely or on campus — Monday, Jan. 4.