In my office, most of the phone lines just didn’t even have voicemail, because we already got enough abuse in regular phone calls (university parking office). When we switched to VOIP, that went away, but at least now they get *badly* transcribed into our email boxes…
I agree. I think this one is way too long and comes off as trying to be too cute.
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I do feel like the person who wrote it may have some issues in their organization with, oh let’s call it fire fighting. People who don’t necessarily think through the process of who would be most effective at dealing with the problem at hand. This reads like the message of someone who is used to getting everything dumped in their email and this OOO is an attempt to manage expectations and distribute issues to the people most able to quickly and effectively deal with a range of problems
And although my colleague had mixed feelings about her own parents joining that population in Florida, she couldn’t be too upset when her dad suggested flying down from Boston for a Red Sox spring training game.
Additionally, auto-reply messages are something spam senders welcome with open hands. When they send messages to thousands of random email boxes, if those spammers receive auto-replies, they will know for sure which of those email addresses actually exist.
When you share transparent business information and provide alternative ways when the relevant channel is not available, it delivers a delightful service experience.
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The message will be automatically triggered in response to any incoming text received while the away message is turned on. Like this:
Does your business operate outside typical working hours? Let people know with a message. Thanks for your message! Craig’s is an Australian-based company, therefore you can reach us during our business hours 6 pm – 2 am EST.
Not to mention, there are all sorts of oddball situations where you might wish you gave another option. No chance that a call from a big client, the CEO, or a supplier might get routed there? Not to mention enforcement agencies that are often “we sent the required notice to the contact info I was given” before they issue a citation or pull a license or tow the company van.
On the other hand, you can get more interesting or playful with subject lines such as:
Interesting! I’d be unpleasantly surprised and tempted to scold them for not taking a proper break.
Gift www.rightinbox.com https://www.rightinbox.com/blog/vacation-email-message-examples
My outgoing voicemail message says “Please don’t leave me a voicemail, send me an email instead”
Because you can never predict when an emergency will come up, make sure you have someone who can resond to urgent requests. And that person would be your direct manager. But let them know ahead of time so they're not blindsided when they need to respond to something.
Microsoft 365 subscribers can set up automatic replies for when they are out-of-office or unavailable to respond to email.
I have a colleague that does this with their voicemail. Almost always forgets to change the message once they’re back in so if you call, say, on Thursday, June 3, and you get their voicemail, you will hear how the person is out of the office from May 24 to 26 and who to call while the person is away.