I give my folks scripts because, otherwise, I end up with long winding OOOs that talk about why they’re out but not what the writer/caller should do to get help (staff is 1/3 entry-level with varying degrees of professional office familiarity). I do not have the time to micromanage to this level, though – if I see an off-spec OOO, I send the how-to guide and remind them that they need to tell people who to call while they’re out or to mention the specific dates, but most of them have good judgment enough not to be totally inappropriate to the point I need IT to intervene.
Seriously, literally, anything but a voicemail. I’d take “sharpie on a dirty napkin delivered by carrier pigeon to my island vacation” over voicemails. I can’t flag voicemails for later. And also, we have this cool new feature where you can see missed calls. I do not need a voicemail just saying “Hey its Bob, call me back.”
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The incensed people also tended to be the type to submit things at the very last minute or want an immediate answer that could’ve been solved via google.
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I know a lot of people who never vacation for more than a few days because the email backlog becomes incredibly stressful upon their return; this is one way to meaningfully combat that which is somewhat in the employee’s control.
If you’re traveling to a remote, mountainous area, why not jab some fun at your lack of WiFi in your autoresponder? Plus, that makes it less likely that people will expect an immediate response or continue to email you after the first try.
Please accept our apology for the inconvenience this may cause. We are thankful for your understanding.
4.) Benvenuti alla John Doe Solutions. A causa di un evento interno, il nostro servizio di segreteria non è disponibile oggi. Potete lasciare un messaggio. Saremo nuovamente al vostro servizio lunedì. Ringraziamo per la vostra comprensione.
Don’t leave messages that come in outside of business hours hanging. Instead, let them know when they can expect a response. You’ve reached Maggie at HealthCorps. Our business hours are 8-5 EST and I am currently OOO. I will get back to you within the next business day, thanks!
In this image, you’re letting people know you’re OOO with a “Missing” notice on a milk carton. Genius. Just be careful — this sort of autoresponder is best for internal emails, not for autoresponders that get sent to prospects and clients.
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Given free rein, I’d absolutely love to tell people that needing me to show them how to do X in Excel is actually not a vacation-interrupting emergency and there are tons of free videos that would explain that, if they did not want to contact the actual departments who handle tech support and training. Or that this project they’ve known about for a month but decided to keep under their hat until it became an emergency is something they’ll need to resolve themselves. But that would not fly at all.
Think about your tone and mood - you don't know who'll be getting these out of office auto reply emails so be mindful of the impression you make. Think of the boss, the CEO, a colleague you like, family members, clients you like. That said, there are some bridge-burner examples below to tempt you!
Wow- that is rude of her. If you have a phone, you should have voicemail! It’s unprofessional (or at least inconsiderate) to have a mode of contact that just says “sorry, I know you already contacted me, but I want you to contact me again a different way”. Especially if she’s out of the office it doesn’t make sense to turn it off. The entire point of voicemail is so you can listen to the messages when you return…
My husband’s voice mails says “…if you need immediate assistance call Mary at ####…”, only Mary retired something like eight years ago. I mention this to him every once in a while. It hasn’t changed.
Then, click Save Changes at the bottom of the settings section and that's it done. You're out of office message is active.