Use your absence as an opportunity to show off to customers and peak their interest in your content. Sending an out-of-office email is a good way to provide clients with more details about your business. Offer a link to an interesting online resource that your company has developed, like a blog post. This way, recipients are made aware of which lines of business your company are actively engaged in.
I think in an industry/company culture where that kind of responsiveness is expected/normal, that makes a lot of sense!
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Setting up an out of office email depends on each company and the emailing systems and inbox setting used. But, it's also possible to set up an automatic reply for Gmail accounts and, with the coronavirus pandemic seeing more people go freelance than ever before, we're going to outline exactly how to get that Gmail out of office setting up and running.
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Setting up out of office messages removes the guesswork done by customers when a response doesn’t come back right away.
Auto (I mean auto not manual sms send out) sms reply does not work for incoming calls only for messages. I see this issue is getting ignored though pointed out several times. Has anyone cracked this one?
Holiday Closures. Thank you for calling [Agency Name]; we are currently closed in observance of [holiday name]. We will return on [Date] at [Time]. If you would like to reach our Dial by Name Directory, please press 1. To leave a voicemail, please press 2. A representative will contact you upon our return. To repeat this menu, please press the
As with a regular cold email, the best way to utilize your out of office message is to offer something of value to your client. So if you’re taking a vacation right after the launch of your newest feature or after finishing up on that huge blog post, linking to them may prove to be a very good idea. Explain why that content is useful and the person who contacted you about their thoughts.
I typically say “thanks for your message, I’m out until blah date, with periodic access to email” or no access depending. I list contacts who are willing to pitch in if necessary, and list the day AFTER my return that I’ll be able to address messages.
I know a lot of people who never vacation for more than a few days because the email backlog becomes incredibly stressful upon their return; this is one way to meaningfully combat that which is somewhat in the employee’s control.
My outgoing voicemail message says “Please don’t leave me a voicemail, send me an email instead”
End your out-of-office response with a way your callers and emailers can stay connected on social media, if you use it for work. This is especially helpful if you keep active social media accounts (like Facebook or Snapchat) and expect calls from leads who may need some nurturing.
Sometimes teams need the extra nudge to disconnect...here are our tips for getting your team to unplug from email over the holidays.
I might be your coworker. I don’t get a lot of calls so it slips my mind constantly. Email I just set up a timer and it’s so much easier that way.
Pro tip: The first works well for both voicemail greetings and email responders, while the next two are most appropriate for emails.
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