How you end a letter is important. It’s your last chance to make a good first impression on your reader. Choose the wrong closing, and you might damage the goodwill you have built up in the rest of your communication.
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Set your out of office messages and determine who monitors division and department messages.
I’ll be sure to reply to your message when I wade through my inbox upon my return. If your message is time-sensitive, please send an email to [Contact Name] at [contact email].
I’ll reply to your message promptly, after I delete the dozen email newsletters about losing weight. If your question or request is not time sensitive, wonderful! If you require immediate assistance, please send contact to [insert name] at [contact email].
I don’t set my voicemail message, either. If you have the number, you know me. I think my last voicemail message on my personal cellular phone years ago was not even in English. Again, if you knew me, you’d more than half expect it.
we had something similar at one phone-heavy place I used to work and it was actually extremely useful – everyone set their voicemail when they got in, and people would include if they were offsite (so worth ringing their mobile) or likely to be otherwise unreachable, and who to contact if your query was urgent. only took a minute to set, and was super useful to me as someone who had to talk to maybe 10-20 people on the phone in a day.
212-555-1212The following greeting accomplishes this succinctly. Thank you for calling [LinkedPhone – The Work From Anywhere Business Phone System]. Our office is closed until [Monday, January 25th for the holiday weekend]. If your call is urgent, please contact [Anya at 212-555-1212 or [email protected] ].
An automatic response should include the date when you left, a reason (vacation, sick leave, a conference, etc) and, if possible, the date when you plan to come back. Thank your client for their email, promise to get back to it as soon as possible and apologize for the inconvenience. Also, it should be obvious that you’re out of office from the first sentence.
To learn more about what we do here at [Company Name], please visit our website here [link] and keep up to date with us by following us on Twitter [link] and subscribing to our newsletter [link]. You’ll be first to know the next time we host a webinar or workshop!
Thanks so much for reaching out. I’m currently attending the [conference/event name] from [date] to [date] and will have limited access to email during this time.
That would drive me mad. I’m okay with in meetings all day but if you’re just going home at a normal time that’s ridiculous!
Email is one of the top tools for business communication. People expect swift responses to their requests. If this expectation will not be met because you are away from your desk, your client or colleague needs to know.
For all pressing matters, please contact [Contact Name] at [contact email] for assistance.
I thought it was cute and could tell that the person writing it probably spent a lot of time on the road and needed a shorthand for updating their message.
You can configure automated reply messages to encourage customers to submit their queries.
They happen when you have at least two auto-reply systems set to respond to every single email that somehow start messaging each other.