Apparently, people receiving such a notification rarely get angry. "The response is basically 99% positive, because everybody says, 'That's a real nice thing, I would love to have that too,'" Daimler spokesman Oliver Wihofszki told BBC Radio 4's Today programme. Holiday envy has been replaced by corporate email policy envy.
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Hello! I’m going to be out of the office until [date]. If you need something before then, please contact [colleague] at [email] or [phone number] to receive assistance.Hello! Thank you for your email. I am out of the office right now but get back to you ASAP. You can expect a reply by [day] latest. For anything you need right away, you can contact [alternative contact option].
Obviously, not every out-of-office is set for a vacation. You also need an out-of-office if you go on an extended business trip or to a conference. But instead of simply telling people you’re at a business event, why not use this opportunity to encourage networking of new business connections?
Yes, mine (for external e-mails) typically says somethingalong the lines of “I’m out of the office until [date/time] and messages to this address are not monitored in my absence. I will respond as soon as possible on my return. If your message is urgent, please re-send to my assistant [email address] or telephone [assistant’s number]” Internal it will usually just say “I’m out until [date/time] pass any urgent enquiries to [co-workers] ” although my assistant and a couple of others have my home number and personal e-mail so can get hold of me in a genuine emergency, and I will sometimes speak to them in advance if I’m willing to lower the bar on what amounts to an emergency, but I would not expect any of my employees to do that !
Based on the nature of duties and/or unexpected developments, some non-exempt staff members who are unable to leave early may take off alternate hours during that work week (at days and times designated by their supervisors). If operational demands require that exempt staff members be present after 2 p.m., the possibility of alternative time off will be determined by the employee's supervisor.
According to American Express, “Six in ten customers feel that companies meet their service expectations”. Customers look for faster resolution and rely on the expectations that businesses set with queue time for evaluating their service quality.
It is not appropriate to say in the message that you will get back on the day you return from your vacation. You may have a lot of work to take care of on your first day after getting back; you don’t want to promise something you won’t be able to fulfil.
For specific assistance, I’ll be responding to emails on [date]. If you need something resolved urgently, please contact [Contact Name] at [contact email].
You may not think it, but an auto-attendant is an important part of your business. It is typically the first point of contact with your customers, as they will call your main number with sales inquiries, troubleshooting questions, etc.
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After a long hour at work, I like to get home, kick my slippers off and watch my wild dolphin, Jasper-Barnaby, swim in the moat. There’s nothing more relaxing than observing a wild dolphin at play in one’s backyard. My personal vocal-coach, Lyndon, once said that watching the sunset on my estate is the closest he’s ever come to God. I believe him.
Please note that [date], is [holiday name]. The store will be closed all day and will open again at [time] on [date]. We hope you will enjoy the holiday with your family and friends. For those of you who plan to go skiing, please come back safely.
I’ll be back in front of my computer on [date] and will respond to your message at that time. If you need immediate assistance, please send an email to [Contact Name] at [contact email] so that the other elves in this workshop can help you out.
A relatively unprofessional one — like mine, for instance — does the opposite: It encourages prospects, recruiters, and potential connections to run in the other direction.
17. "Hello! You've gotten the voicemail of [your name]. Leave your name, contact info, and the answer to the eternal question ‘Which came first, the chicken or the egg?' Anyone who gets it right will receive a call back."
Written by Braden Becker @BradenBecker