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“When I got there and found out the bungee was 134 feet high I got terrible cold feet, but I felt that since I wrote it, I had to do it. So I did. It was terrifying and indeed a lesson on making bold claims in a public way!”

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Wow- that is rude of her. If you have a phone, you should have voicemail! It’s unprofessional (or at least inconsiderate) to have a mode of contact that just says “sorry, I know you already contacted me, but I want you to contact me again a different way”. Especially if she’s out of the office it doesn’t make sense to turn it off. The entire point of voicemail is so you can listen to the messages when you return…
Thank you for your email. I’m currently offline until [date] to celebrate the holiday with my loved ones—without my phone in front of my face. .

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Setting an auto-response email is probably not the first thing on our mind before we jet off on holiday. But if we don’t do it, we risk eroding the trust between ourselves and our customers. It’s important to remember that response time is a non-verbal sign that shows clients and business partners how responsible and professional a company is.
As owner of Aviation Gin, my mission is to never speak to you like some out of touch Hollywood A-hole. My job is to remain accountable. Down to earth. Hard working.

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It got bad enough that others began begging someone to cull the list. Reply all, of course (thankfully it didn’t turn into an explosion of replies all). Someone finally did remove the email from the list.
Agree that part time staff was odd to include here. I have no idea if you are part time. I don’t keep track of other people’s schedules. I would find it helpful to know you aren’t available the rest of the day in case I need something sooner.

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By the way, [Name], our [Title], will be giving a speech sharing unique experience in [field]. I think you’ll enjoy it.

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I’ll be sure to reply to your message when I wade through my inbox upon my return. If your message is time sensitive, please send an email to [contact name] at [contact email].

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    7.) Bienvenido/a al bufete de abogados de John Doe. Lo sentimos, en estos momentos no podemos atender su llamada personalmente ya que está llamando durante nuestro período de vacaciones anuales. Puede enviarnos un correo electrónico a [email protected]. Le contactaremos lo antes posible a la vuelta. Para casos urgentes, por favor, contacte con el representante de nuestras oficinas. Puede encontrar dicha información en nuestra página web www.lawoffice-johndoe.de. Muchísimas gracias por su llamada. Hasta pronto.

    I’m away from my desk overseeing online learning. Read: I’m trying to relearn long division so I can help my fourth grader finish this worksheet and reminding my first grader how to mute his Zoom. I’ll be back online this afternoon at 4 PM to read your message.
    I thought it was cute and could tell that the person writing it probably spent a lot of time on the road and needed a shorthand for updating their message.

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    When customers receive automated messages, they have expectations about the wait duration (in terms of number for e.g. 4 mins or 4th position), that can make or break their customer service experience.

    6.) Welcome to John Doe. Our telephone hotline is not occupied over the holidays. Exact opening times can be found on our website at www.johndoe.de. We thank you for your confidence and wish you and your loved ones happy holidays and a happy new year.
    (Email Signature) 3. Memorial Day Closed Email. Our office will be closed on Monday, May 31st in observance of Memorial Day. We will reopen on Tuesday, June 1st at 8:00 a.m. Our sincere gratitude to those brave men and woman who have served our country and paid the ultimate sacrifice. Best regards, (Email Signature) Overview: Your Memorial Day

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    I think in an industry/company culture where that kind of responsiveness is expected/normal, that makes a lot of sense!

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    Welcome to Galaxy Brain — a newsletter from Charlie Warzel about technology and culture. You can read what this is all about here. If you like what you see, consider forwarding it to a friend or two. You can also click the button below to subscribe. And if you’ve been reading, consider going to the paid version.

    If you’re using Gmail, you’ll find settings for out of office messages by clicking the cog icon on the main screen:
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Oh shoot. You need something and I’m unavailable today. Here’s the good news: you have options.

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Let’s be real, the majority of the thousands of emails you return to after being O.O.O. will be spam and salesy marketing drivel – any legitimately important emails will probably get lost! Unless you’re Barack Obama, just send it when they’re back.

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Don’t know if those happen due to bad software, or a bad configuration decision, or just careless users, but those exhaust me.

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Not an OOO issue but the comment about PTSD from OldJob reminded me of this. I am a recreational sailor who often made longer offshore trips as my vacation. OldBoss INSISTED that we provide contact instructions. Mine was some variant of “Dial O and ask for the Marine Operator. Give them [name of boat], [call sign] and [approximate location by date] along with your name and credit card number. We will be monitoring Channel 16 at these times…..” Never got a call. Word spread and there was a sudden epidemic of sailing vacations in my office!

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