Before each holiday or irregular business day that your office will be closed, follow this checklist to ensure your excellent customer service continues and your business remains safe throughout the closure.
For all support requests/needs, please reach out to [email protected] and one of my colleagues will be happy to assist you.
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In the time before your vacation, remind all of the co-workers on your team that you will be gone for the specific dates while also making sure to note your vacation on all internal company calendars. People are busy and can forget things, especially if those things are not happening regularly. You might have shared that you will be gone two months ago, but it’s something your colleagues may have forgotten. So, don’t neglect to remind everyone, because there might be some problems if that happens. Miscommunication is something that can be easily avoided, as in this specific case.
With the Holiday season right around the corner, your office’s voicemail greeting should quickly inform callers of any potential changes in hours, days or availability.
An autoresponder email message is required to be created, especially for email marketing purposes. If you are planning a vacation or go out of the office, the autoresponder email message is needed.
Thanks for your message. I am out of the office today and have limited access to email. If you need immediate assistance, please contact [Name] at [phone number], or you can try me on my cell phone at [phone number].
Then, all that’s left to do is turn it on before you abandon your desk, and get prepared for a relaxing holiday break—without feeling the need to be constantly tethered to your inbox.
Voicemail and phone settings while working remotely As you prepare to work from home, consider updating the outgoing message on your desk phone so external callers know you are working remotely. The following templates for voicemail messages are available for departments and individuals to customize and use. We appreciate everyone following a …
While I won’t be quite as far as the North Pole, I will still be completely disconnected from my inbox until my return. So, if you require immediate assistance, please send your email to [contact name] at [contact email].
I’m part time. I don’t use an out of office message, but I do have my hours in my signature, and sometimes include that information in the body of email. Many of the people I correspond with frequently need things turned around quickly – postings for public meetings need to go out so many days ahead of said meeting, and similar. They need to know when I’m available to get the work done!
I should add that I actually WISH I got more exciting OOO messages and/or that I felt like I could be more exciting with mine!
Yet, sometimes compiling the right words can be a bit daunting. You want to be polite, clear, firm, and perhaps even a little festive. Plus, it’s often a task we leave until we’re just about to run out the door for a holiday break.
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I’ve heard “please respond at *your* earliest convenience,” but never the other way around.
If they think you’ll be checking in, they might still attempt to get in touch with you. In the event that you take vacation time or personal time, they’ll try to contact you less often.
Not being in the office doesn’t necessarily mean you can’t develop your brand’s reputation. To do this, offer a link to some reviews about your product. In doing this, you drive traffic to your website and leave a good impression of your company… providing the reviews are positive. Here’s an example of this method:
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