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Over time I’ve pared my OOO messages down more and more to the absolutely essential. The main issue was whether to use first or third person. Either is fine, but it comes up because it’s nice to have the name of the OOO person in front of one’s eyes if one sends a lot of email and then finds stray OOO messages among the mail … “hmm, what was THIS one in response to…?”. – “I am absent the office today and will attend to your message by Monday, August 17.” – “I am traveling during the week of Monday, July 1 and may be unable to respond to your message immediately. For issues concerning the [operational project in remote area], please contact [co-worker]” – “Tamarack Fireweed is on leave from [date] to [date] with reduced access to email. Urgent messages can be routed as follows: For project X, please contact [person1]. For project Y please contact [person2]. For questions about [academic program] please write to [general alias]. “

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The Financial Times and its journalism are subject to a self-regulation regime under the FT Editorial Code of Practice.
The email I send out always says something along the lines of “I’ll be away Thursday and Friday, so if you need anything from me, please let me know before noon on Wednesday. Thanks!” .

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Yes, me too. It’s a lifesaver. Although to be fair, Outlook announces the fact that you’ve got an OOO message going out with a big yellow banner, so it’s quite hard to miss.
I will be out of the office from May 1-6. I will be checking email periodically, but for urgent assistance please contact Pat Rivera at [email protected] or 555-432-6100. In case of emergency, you can reach me on my cell at 555-789-6100

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Whether you prefer to keep it simple or have a little fun with your OOO message, it’s always essential to include the basics so you don’t have a mountain of emails to respond to when you get back. Then, all there’s left to do is stay out of your inbox and enjoy your vacation fully!
Use a voicemail with the capability to record several different messages. Excellent customer service takes a little extra work. The good news is, once you get your messages recorded, they are set. You may need to change your holiday greeting message to fit the season, but all of the others will be okay. Write your scripts before you record!

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Think about a soon-to-be-ex-colleague that really could do with some extra enquiries forwarded their way (call it 'paying it forward').

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A professional email signature with contact information should do the trick in any case. Will you be monitoring your mailbox? – sometimes, when you are out of office, you may be able to check your incoming emails from time to time. If you can and do – include this information in your out of office message.

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    And it's worth pointing out—in case, like me, you missed it because you were awed by her approach to her parental OOO—the response is completely in sync with the New York Times' culture/brand. (You can find her OOO with live links here.)

    Our office will remain closed until the end of this week for Thanksgiving Holidays. We assure you that all your emails will be answered as soon as we return to the office. Happy Thanksgiving!
    Start with a friendly greeting. Skip the "Greetings," "Salutations," "Dear sir/madam." These are far too stuffy and robotic. Instead, start off your response with a simple "Hi" or Hello.

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    I’ll be 1 percent connected while on vacation so I’m not 100 percent panicked on return. Thank you for emailing me.

    Others like to take the opportunity to inject a little personality and make the reader smile, like our very own Rachael’s summertime out-of-office:
    Three Holidays. The end of the year brings a special gift: Three holidays give our spirits a lift. Thanksgiving, (Christmas/Hannukah/Other holiday) and New Year’s, too, May they bring lots of joy and pleasure to you. Happy Holidays! By Joanna Fuchs. Here's more holiday poetry, in a holiday message for cards, to send to people you care about.

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    Is your auto attendant clear and easy to understand? Here are 10 sample greeting scripts to make a good first impression on the phone.

    If you’re anything like I am, you probably fall into team two. That doesn’t leave a lot of time to get creative. But if you plan ahead, you might be able to craft some hilarity.
    Just because you are away, you still have the chance to keep the business going. Let your email work for you, by offering different things that will ultimately increase the chance to attract new customers. Your marketing team will be so grateful!

  • greeting on the phone for business

    I’m away from my desk overseeing online learning. Read: I’m trying to relearn long division so I can help my fourth grader finish this worksheet and reminding my first grader how to mute his Zoom. I’ll be back online this afternoon at 4 PM to read your message.

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    The United States Congress officially recognized the end of World War I when it passed a concurrent resolution on June 4, 1926, with these words:

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Humans are, by nature, social creatures—but that doesn't always mean that being social is enjoyable. Here are the 4 kinds of communicators and how to speak with them effectively.

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Hi, This is an automated reply because I am currently out of the office until [MM/DD]. Did you email me to know more about [product/sale/service/etc]. If you did, take a look at this [ebook/brochure/infographic/etc]. I’ll be sure to answer any questions you may have about it upon my return.

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To my mind, it’s just a really bad idea to mass delete stuff that comes in while you’re out. You never know if those emails contain important (though non-actionable) information that you’ll need. You really can’t expect people to resend information like that once you’re back, especially if you were cc’d on something.

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I wouldn’t hate voicemail so much if people were better at leaving voice mails– If your voice mail is much longer than 30 seconds, you’re doing it wrong! If it’s just “It’s Bob, call me back”, you’re also doing it wrong! The voicemail sweet spot is something like this:

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