Try this out with your colleagues or share it with colleagues/clients headed off on a vacation to send them off in style:
Same. There are a few people that are regularly in charge of things I need from them, but are part time. The vast majority of our office is full time. I have no idea when they’ll get back to me, or if I should email someone else. If I saw an OOO message every time they were gonna be gone Th-Fri, I would learn their schedule faster, and hopefully have the most up to date info about “oh, they changed their schedule due to Memorial Day, I can email them and get a response quicker this week” or whatever the issue is.
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To successfully decompress, you know there are some odds and ends you need to tie up at work — specifically finding a way to communicate with your leads, clients, and coworkers that you’re not working, but you’re making sure their needs are taken care of.
Using email copy creatively can go miles when using an autoresponder. The mundane, repetitive language is the number one reason behind people sighing and not the unavailability of the concerned person. Getting creative with the email copy can de-escalate the frustration and even put a smile on their face. Everyone needs a break, and words can convey it beautifully like this example.
6. Simple Automatic Email Reply Example. [Your Greeting] I will be away from (Date of Leave) until (Date of Return). For all urgent matters, you can contact
But this is where it becomes a power thing. The OOO person says that everyone else wants stuff from them that the sender can’t get elsewhere and you need to grovel to get it from them.
Providing estimated time to customers for getting responses is the first and foremost best practice to be followed by businesses. Usually, when customers know what the wait duration is, they are not very frustrated. Hence, setting clear expectations is crucial for delivering excellent service.
Or provide one of those downloadable calendar reminders in the OOO response that says “X is back from leave; okay to email!” Then at least you’re being helpful and proactive while you’re deleting everyone’s email.
To sweeten your wait, I am sending you this great article (hyperlink to your blog) that includes five books you should not miss this summer.
Again, this will depend HUGELY on what sort of role it is (an external-facing vendor, for example, should probably not use something like this). But for many internal requests, it is not power-tripping to ask someone to either redirect their email or wait until a later date to send it.
This used to drive my supervisor crazy, she’d email me “it looks like your OOO is still on.” I had to explain the rationale a few times before she understood.
Actually, it isn’t working other than when I am driving. I’ve contacted AT&T, and Apple today. It won’t just set as an auto reply whenever it is needed. I have clients texting me right now after hours and it is so stressful when I am trying to decompress and get away from the work day at night. Do you have any tips?? HELP!!
On a serious note… sailing vacations are the best for no access/contact vacations. I heartily endorse them!
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Thanks so much for reaching out. I’m currently attending the [conference/event name] from [date] to [date] and will have limited access to email during this time.
Website: https://support.zoom.us/hc/en-us/articles/360033863991-Sharing-and-controlling-access-to-a-voicemail-inbox
Out of office messages provide an excellent chance for you to produce leads and enjoy your vacation in the best way.