Have you ever called a company’s support line just to be confronted with an unsympathetic and confusing attendant menu? Or tried to reach a representative, but pressing the “0” key does nothing?
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Feel free to share some examples of auto-reply messages that you have used or such that you’ve received. Include those in the comments below, and we can have a chat.
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The above automated messages do not sound assuring as the time is not specified in terms of hours, days, or week. Here is a good example that businesses can follow to deliver effective customer service communication.
How long you’re out of the office forWho to contact while you’re awayYour return date
› Url: https://www.indeed.com/career-advice/career-development/out-of-the-office-message Go Now
By the way, [Name], our [Title], will be giving a speech sharing unique experience in [field]. I think you’ll enjoy it.
I say this as someone who used to have a chronic problem keeping up with my personal voicemails. But I got voicemail transcription set up so I can read them now, because just ignoring important phone calls has consequences. I can’t imagine trying to just duck them in a professional job where I had a phone number, and therefore an expectation that people can call me!
Maybe you’re still available on email, but your location means there might be a little bit of an issue with time differences. This response is clever and a little bit geeky!
For immediate assistance, please contact my colleague [contact name] on [contact email/phone number] who should be able to help. Otherwise, I will respond to your email as soon as possible upon my return.
Example Sentences for Step 1. All company offices will be closed for the New Year's holiday at 3:00 p.m. on Thursday, December 31, and will remain closed until Monday, January 4. Warmest holiday wishes to you all! The fourth of July is on Sunday this year, so we will take our day off on Monday, July 5. Have a great weekend!
Hi, I will be out of the office starting [MM/DD] through [MM/DD]. If you need immediate assistance during my absence, please contact [name] at [email] or [phone]. I will respond to your emails as soon as possible upon my return on [MM/DD].
So, here are seven various templates you can use. Feel free to copy and paste them, but it is highly encouraged to add something of yourself into these templates (I mean, tweak them according to your personality).
An out-of-office auto-reply serves to inform people that you aren’t available to respond to their emails. These are mainly used during the holidays.
Of course that all depends on if you have employees, etc., but i’ve seen those dynamics recently and think it’s interesting to see who someone leaves as their OOO contact. What do you guys think? Am I reading too much into it?
3.) Welcome to the John Doe AG. Our offices in Berlin are now closed for a holiday. You can reach us on working days from Monday to Friday from 9am to noon and 1pm to 6pm. For general inquiries you can also send us an email to [email protected]. Thank you very much. We wish you a nice day - your John Doe AG.