7. Only for you. Exclusivity is a powerful thing, and marketers have known this for a long time. The holiday sales season is a perfect moment to remind your contacts that being on your list has its perks.
I ran a nonprofit organization staffed entirely be volunteers (I was one). After one too many people incensed that we did not follow up to their emails within two hours, we had to include an OOO message that said we were a volunteer organization, and any request may take up to two weeks to process. Please email again if you have not heard from us by then.
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File –> Automatic Replies –> Type your message in both sections – Inside my organization and Outside your organization.
If you have a corporate email account at work, the chances are you'll also have some kind of setting that enables you to tell people when you're on holiday or out on the office on business. But what if you don't? Or just want to set up an email auto reply on your Mac at home?
Unfortunately, I’m going to have to return your message. As it’s the holiday season, I’m currently away from the office. When I return, I’ll give your email a good solid read and find that your request is exactly what I needed after all! But until then, I’m going to keep it in the inbox so it doesn’t get damaged and revisit it after the holidays are over.
Admittedly the several people I know who do this are also very lazy so I may be reading into tone? Because it definitely was going to be whenever it was going to be convenient for them, not so much for the business.
I say “thanks for your message” because it feels to brusque without a greeting – but I can see it either way.
However, when I email the backup person I also cc the original person. If the issue gets totally resolved, the original person is well aware. If the issue is not resolved, the original person can pick it up pretty easily.
7. No Specific Dates Out of Office Reply. [Your Greeting] Thank you for your email. I am currently out of the office and not able to respond to your email personally.
To sweeten your wait, I am sending you this great article (hyperlink to your blog) that includes five books you should not miss this summer.
Brief Out of Office Message. While it’s vital that you get the main points across in any vacation email, brevity is important. If you’re looking for something a little more to-the-point, try this one
The first part of the process is to click on the Settings button in the top right-hand corner the Gmail dashboard, before clicking See All Settings.
I hope this email finds you well. I’m out of the office right now but will get back to you as soon as possible. Expect a reply next Monday. For urgent matters, you can email or call [Name] at [email and phone number].
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Not a translator, but I do work in a field where bilingual offices are pretty common, and I have not done my OOO in our second language–mostly because it is a non-Latin alphabet, and I do not have the secondary keyboard installed. I’m pretty sure my voicemail is in both languages, though.
My boss had this problem (outdated message), but it wasn’t his fault. No matter how many times he changed it, it kept reverting to the original message and dates. Even IT couldn’t figure it out.
Here's a million-dollar question: how do you get people to do what you want them to? That's where Calls-to-Action (CTAs) come in.