Kate Sullivan is a work and wellbeing psychologist and doctoral researcher who holds an M.S. in applied psychology from Heriot-Watt University in Edinburgh and specializes in non-traditional careers and helping people craft their best, most satisfying work lives. She regularly writes about work-life balance and modern careers at constellationcareers.com and for leading business publications.
Yes, this, and when people use OOO message as a “do not disturb” but then email you back right away. That’s not how OOO or email works!
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Businesses rely on delivering excellent examples of automated reply messages to manage customer expectations and make them feel valued. However, it is recommended to follow the key ideas for creating professional auto reply messages to provide instant communication.
I am the LW! It’s interesting, having Alison type out the OOO reply comes across less condescending than how it did in video. I’m sure it works for their office but it also says a lot, potentially, about their culture that she’d need to write something out like that in the first place! Usually “I’m OOO from X to X, please contact X for (reason)” should suffice.
She definitely had an excessive ego, and she was also a narcissist who loved to micromanage so it was a really toxic place under her. We used to love it when she went on vacation because the office was quiet, calm, and drama-free.
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When you’re away on holiday, you might not want to receive business emails that will distract your attention. But, you most certainly still check your social media channels.
If you’ve written an out-of-office message before, you’ll surely know some of the basics. For the most part, they still apply during the pandemic, with a few additional considerations. Here’s a quick overview of what you should keep in mind as you compose your autoreply these days:
I’ll be on maternity leave from [DATE] until [DATE]. For general inquiries about [DEPARTMENT/ROLE], please email [CONTACT NAME]. If this matter is not time-sensitive, feel free to resend your email in [MONTH] when I will be regularly checking emails again.
No need to go into great detail that you're traveling to seven different European countries. Simply state whether you're on vacation, at a conference, or on a business trip. This will give the sender a general idea of whether you're be checking your email while you're out. "I'm currently on vacation/at a conference/on a business trip."
I can’t wait to connect when I return [date]. Until then, please contact [Contact Name] at [contact email] for all urgent matters.
Join us at the HAR Reception Tues., 6pm @ Ballroom B. If you need tickets, send me a text: 555.555.5555
I kept it even though I received it four years ago because it made me laugh so much!
I am out of the office on leave and will return on September 25. Please contact Jean Awad at [email protected] in my absence.
If you’re out for the day, I think you literally just need to say “I’m not in the office today, but I’ll respond to your message as soon as I’m back.” If people need an answer to something today, they’re smart enough to figure out they need to ask somebody else.
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