“Ahoy landlubbers, Dr Pirate [Myname] is back again to get her second eye done.
Thank you for your message. I am currently out of the office, with no email access. I will be returning on (insert date).
.
I’ll get back to you when I return to civilization. Or to an area with WiFi. Or to the office on May 10th. Whichever comes first.
Yes, I phoned a dentist office late in the day for a reinfected root canal problem and got a cutsy “humphrey bogart” fake reply on their voicemail — I thought it was extremely inappropriate for a business office to use something like this. It was hard to find it funny, especially because while calling me “sweetheart” and all that, the message didn’t actually tell me when they might return my call (later that day? Next day? Next week? Never?) nor did they offer any options for emergency contact with another dentist.
It’s very likely that you’ll set up an auto-reply message while you’re at a conference or any other business event. What’s more, some of your prospects will be there as well, so you should use an opportunity like that to meet them in person and strengthen that relationship.
If your auto reply messages give customers the ‘what next’ picture it will make customers feel that you as a brand can visualize their problem by putting in their shoes.
Using email copy creatively can go miles when using an autoresponder. The mundane, repetitive language is the number one reason behind people sighing and not the unavailability of the concerned person. Getting creative with the email copy can de-escalate the frustration and even put a smile on their face. Everyone needs a break, and words can convey it beautifully like this example.
I guess it’s relatively minor, but I once emailed a local government official with a question about building permits (just as a citizen, not work-related) at about 10am on a Monday and got an out-of-office reply stating she’d be back “Monday” with no date. So I had no idea whether she was already back and hadn’t turned off the message yet, in which case, not urgent, I’ll wait, or was out for a week, in which case, I’d like to ask someone else. Not a big inconvenience, but it was so illogical not to give a date that it really drove me crazy
I know a lot of people who never vacation for more than a few days because the email backlog becomes incredibly stressful upon their return; this is one way to meaningfully combat that which is somewhat in the employee’s control.
Yes, the given procedure to auto reply text in iPhone is absolutely correct and nicely explained here which is very clearly understandable by the viewers.
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A ‘Type A’ who can’t ever fully switch-off from work… at least they’re honest about it!
I’ve had people inform me that my OOO is up during a period that I was still away. Yea I’m aware my systems are set to send an OOO message, it’s doing its job if you got it.
The one from “Central Intelligence” with the Rock that I love is is (paraphrasing) :
By making this information public, you have unwittingly given a hacker everything they need to complete a Business email Compromise (BEC) scam. In these BEC attacks, the hacker commits fraud by pretending to be a senior employee and will attempt to coerce the recipient into complying with a fraudulent request – such as wiring company money.
I’d then check off all that applied—people would laugh each time they saw it bc I’m such a predictable nerd, one or both of the first two lines was almost always checked off…and usually both!
Be aware of your tone. Keep it clean and simple. Sullivan says: “Even if you work in a casual office environment, the people emailing you may not. It's fine to have a light tone in your communications, especially when you're in an email conversation with someone directly, but your OOO is more of a blast message—including a cat meme or silly quote could backfire if your OOO goes to, say, a new client prospect or the sales director at a company you've been trying to engage.”