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I also do not have an OOO for external people – only internal. I always monitor my email enough to be able to forward important external emails to the right person to handle. IDK why, I just don’t like them having the burden of emailing someone else if I’m out. I’d rather my employee contact them and say “Hey, DataQueen let me know you were having an issue and asked me to connect with you.” My last CEO was out for a full year and almost none of our clients knew (we weren’t trying to hide it, it was just not pertinent to them).

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But this is where it becomes a power thing. The OOO person says that everyone else wants stuff from them that the sender can’t get elsewhere and you need to grovel to get it from them.
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I suppose it’s better than a colleague of mine who’s out of office is always: “I am out of the office until XXX. Please email me if you need assistance.”
Every business is unique. There’s no one single best way to tell your clients that you’re not going to be around for the next few days (weeks or months). But there’s also no denying that whatever out of office message you use right now, you could always improve it.

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As with a regular cold email, the best way to utilize your out of office message is to offer something of value to your client. So if you’re taking a vacation right after the launch of your newest feature or after finishing up on that huge blog post, linking to them may prove to be a very good idea. Explain why that content is useful and the person who contacted you about their thoughts.
It’s my favorite time of year, which means I’m currently out of the office chugging mugs of choco, stuffing my face with fruit salads and cakes, and attempting to fulfill my lifelong goal of memorizing every single line of [your favorite holiday movie].

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Please include their names, phone numbers, and email addresses. If you handle multiple areas, let colleagues and clients know what each person specializes in so they can contact the right person for help.

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I will surely respond to your email when I’m back in the office. But, if this requires an immediate response, please resend any messages that require my immediate attention with a subject line of “URGENT: [Original Subject]”.

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    Also, a lot of you have asked where you can find Aviation Gin, so I had the whizzes in our website department whip up this locator aviationgin.com/locator

    An out of office message is simply an automatic response to all incoming emails. You can set it up prior to leaving on vacation or taking a sick leave.
    If you are seeing this message, it is because I’m retired and having the time of my life. I may be out gardening, or fishing, or on a well-earned Caribbean cruise with my wife. Something you can look forward to when you’ve reached my status and vintage.

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    Not quite an OOO, but a former boss had an email signature that said she was doing field work so her email responses would be delayed.

    Half of the auto-replies I get are for very specific chunks of time. Like, if you are out of the office for three hours I don’t need to know, dude.
    Honestly, I like when people do this. I think it’s straightforward and it makes it clear that I still am in ownership of the problem (as opposed to wondering whether the other person has/will see it and what their timeline is).

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    I can see how they would annoy given her character at work though. There is something especially cruel about advocating for your boundaries while disrespecting other peoples.

    People are naturally impatient, and when they are looking for answers to their questions, they want them as soon as possible. That’s why some recipients of your auto-reply messages won’t be happy if they just get some information that you are gone and have to wait for your return. In such cases, you need to provide an alternative point of contact for urgent matters.
    I worked in a call center for Big-Evil-Bank for five years, and every new manager would have a different OOO policy/pet peeve that they would require phone-miners to follow. In particular, the memory of the six month period where we were forced to put an OOO up if we left our desk for so much as ONE HOUR smacked me in the face when I saw question. That was by far the worst/strangest/most tedious OOO policy I have ever been forced to follow.

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    And if you’re thinking of getting out of the office and into a new one, discover amazing opportunities at awesome companies here 👉 sg.wantedly.com

    The main goal of an auto-respond email is to ensure clarity of communication expectations and offer appropriate alternatives.
    I don’t know what to say these days – I’m still working from home so “out of the office” doesn’t sound right any more, but ‘off work’ seems like too much? I’m probably way overthinking it but I’ve felt stuck every time I need to write one lately.

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I will be out of the office starting (Starting Date) through (End Date) returning(Date of Return). If you need immediate assistance during my absence, please contact (Contacts Name) at (Contacts Email Address). Otherwise, I will respond to your emails as soon as possible upon my return. What is the best out of office message?

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(Depending on your email host, the process of setting up your out of office assistant may vary. You can find a guide on how to access your out of office settings in Outlook here.)

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