o [name] good morning! All our support agents are busy right now. Your estimated queue time is 6 mins. Thank you for reaching out to us. Hey [name] Very good morning to you! I am sorry that you need to wait for [time] as all our support executives are busy. We appreciate your patience. Thank you!4. Out of office automated reply messages
2.) Bienvenue chez John Doe. En raison de notre entreprise de vacances, notre personnel de service sera à nouveau disponible pour vous le lundi 4/07/2016. L’expédition des commandes démarrera de nouveau le 01/11/2016. En attendant vous êtes le bienvenu pour envoyer votre demande à notre email [email protected] ou avec notre formulaire de contact. Merci !
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Thank you so much for your email. I love it already. It’s wrapped so nicely in its charming subject line that I just knew this message was going to be something special. Gifts like these just don’t come around every day.
That’s also annoying because if it’s not someone I interact with regularly I will wonder if it’s been left on by accident.
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Same. There are a few people that are regularly in charge of things I need from them, but are part time. The vast majority of our office is full time. I have no idea when they’ll get back to me, or if I should email someone else. If I saw an OOO message every time they were gonna be gone Th-Fri, I would learn their schedule faster, and hopefully have the most up to date info about “oh, they changed their schedule due to Memorial Day, I can email them and get a response quicker this week” or whatever the issue is.
I’ll reply to your message promptly when I return. But, if you require immediate assistance, please send an email to [contact name] at [contact email] in my absence.
I usually go with “Hickory, dickory, dock, I’m off the clock. When the clock strikes Tuesday, I’ll be back.”
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Oh, it’s part of a much larger set of problems. He will put in the subject line “don’t read until Monday,” also not understanding that when I say I do not look at my email on my off days, I really do not see them, because I don’t open my work email out of work. And that I have a personal email account, that is not my work account?
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I think you talk to person X and ask them to cc you when they are dealing with things sent to them because of your OOO.
Thank you for your correspondence. I am currently away from my computer and may be delayed in my response.
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When we have people go on maternity leave we normally arrange with them for mail to be forwarded directly to the person covering their leave, (but I’m in the UK so normally they will be out for 6-12 months)
Finally, if leaving a private mobile phone feels like revealing too much, you can instruct your customers to contact you via email with the “URGENT” referenced in its subject: