1) Communicate when a person will be back, or if they are out for an indeterminate period of time, tell me who I should be contacting instead 2) Communicate what I should expect. (For example, when I do my monthly reports, I have an out of office message that says that I’ll be slow to respond. I *will* actually check my email at least a couple of times, but I generally won’t respond to anything non-urgent.) 3) If the person is in a job that handles urgent requests, list who I need to contact instead if it can’t wait until they get back.
My pet peeve is when people put a contact in there but then don’t include their contact info, assuming anyone would have it. I don’t always and that’s super annoying.
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Think about your tone and mood - you don't know who'll be getting these out of office auto reply emails so be mindful of the impression you make. Think of the boss, the CEO, a colleague you like, family members, clients you like. That said, there are some bridge-burner examples below to tempt you!
Education Details: Template #1 Out-Of-Office Old School Style: For those who want to keep it low key. Thank you for your email, I’m currently Out Of Office till
I think humor is fine (the hard-to-misunderstand kind), but definitely less than 100 words of it. “I’m out of the office returning Thursday June 10th. Please contact (shared mailbox email address) for support or call (person name) if the matter is urgent.”
I also do not have an OOO for external people – only internal. I always monitor my email enough to be able to forward important external emails to the right person to handle. IDK why, I just don’t like them having the burden of emailing someone else if I’m out. I’d rather my employee contact them and say “Hey, DataQueen let me know you were having an issue and asked me to connect with you.” My last CEO was out for a full year and almost none of our clients knew (we weren’t trying to hide it, it was just not pertinent to them).
That’s also annoying because if it’s not someone I interact with regularly I will wonder if it’s been left on by accident.
I had this at my old job, but only for internal calls. It was a completely different person on an old job site. IT couldn’t figure out how to fix it. Only one person complained at least, no matter how many times I told her I couldn’t fix it.
If you need assistance during this time, one of my team members will be able to help. They can be contacted at [phone number] Monday-Friday from 8-5.
Oh hey, It’s Christmas, what are you doing emailing me? I’m extremely busy watching Home Alone, Die Hard, and the Teenage Mutant Ninja Turtle Christmas Special on repeat until the new year. I might stop for food and toilet breaks, I also might now. Regardless of my general health and hygiene over the silly season, I’ll be back in office on January nd. Catch ya then, don’t forget to buy a pepperoni pizza for Splinter.
It’s a reminder to you that you should be disconnecting, Smith says, whether it’s to recharge during your staycation or to focus on a family emergency. And it can give you peace of mind to know you’ve communicated what’s needed for things to continue running smoothly in your absence.
Hello, All our stores will be closed until the end of the week for [Christmas]. We will respond to all your inquiries once we are back on [date]. Merry Christmas! Regards [Name/signature]
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But this absence of basic travel cybersecurity is a problem. Email is the number one threat vector for socially engineered attacks. An automatic reply message not only sends the information to designated contacts, but it also bounces back to people who send phishing emails. Threat actors use any details found in OOO messages to craft targeted social engineering messages. Well-targeted messages build trust that threat actors take advantage of.
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