Notice of Office Closure for Holiday for Whole Day/ Early Closing It is always advisable that the notice of any holiday, when the office will remain closed, should be given well in advance - so that no employee is put to inconvenience of coming to the office on a day when it is closed.
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Under the customization option, you can configure the pre-chat form to create personalized offline messages. You can clearly mention the business hours and ask customers to fill up the form with the relevant sales or support query. Inform them that your support representative will be connecting with them at the earliest to sort out the issue.
I had a coworker for the first 6 months or so of the pandemic set an out of office status on Teams that he was working from home and could be contacted at x number. Dude. We’re all working from home, and those stupid status messages are distracting!
Sure, Kopelman is truthful about the fact that he’s on vacation, but he also lets the recipient know that he or she would be interrupting important family time if the first option is chosen. It states a point simply and uses humor to avoid making it sound like he wants the reader to feel guilty.
I don’t think OP meant condescending to the person’s teammates so much as condescending to the reader. The person over-explains each option and I can see how it would read as ‘wow, you are really dumb and obviously need some handholding to figure out simple decision-making!’ That likely wasn’t the intent, I understand, but I get why people might take it that way.
Such emails are crucial, especially when you have long-lasting relationships with customers that need a prompt response. It would be very unprofessional to leave without explaining why you aren’t answering. It’s like if you are having a conversation with someone, you decide to just take off without saying goodbye, while they went to the bathroom. Rude!
I dislike it, too. But I add it, because we have managers who do check their email on days off & respond. That’s above my pay grade as far as I’m concerned, but I don’t want people to think that I might be checking.
Same! If I’m on vacation then I say I have no access to emails. Even if I’m just sitting on my couch all week.
Well, on the one hand, it’s rude, on the other hand, odds are at least fairly high that the person ended up having to reach out to someone else to get it done. Or that it’ll take the person another week or two just to find their problem in a thousand emails that came in while they were on vacation.
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Now make your email unique when you are out for traveling for work and be a standard part of the job. If you are traveling to a conference you can set up your email.
Website: https://futureofworking.com/25-best-office-closed-for-holiday-message-templates/
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I’m currently out of the office, enjoying some peanuts and Cracker Jacks with my family. Can you guess where I am? That’s okay, you’re busy.
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