Under the customization option, you can configure the pre-chat form to create personalized offline messages. You can clearly mention the business hours and ask customers to fill up the form with the relevant sales or support query. Inform them that your support representative will be connecting with them at the earliest to sort out the issue.
I am currently on annual leave and I return to the office on Monday 21st September. I will reply to your email as soon as possible.
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On the other hand, you can get more interesting or playful with subject lines such as:
Brad, You can manually turn on DND to activate Auto Reply, explained in the article.
I’ve heard “please respond at *your* earliest convenience,” but never the other way around.
Ha! Maybe she was short-circuiting someone who would send an email and then come over to her desk 5 minutes later to “see if you got my email.”
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I’d side-eye if an OOO for a couple of days off said that, unless someone was in an unusually time-sensitive role. But if someone’s out for long enough that there’s an alternate contact provided, that’s long enough for them not to be wading through missed emails when they get back.
Please note that employees should not be on campus during the closure without the permission of the relevant vice president or dean to ensure we achieve the goal of decreasing the density of campus.
If you have the opportunity to come, let me know — I’d love the chance to connect with you.
Dec 21, 2017 · If you haven't left the workplace yet for the holidays, here are some ideas for an efficient, effective, or funny out-of-office reply.
Since holidays occur throughout the year, there is no one ideal time to send a message. For the winter holidays, we recommending sending your well wishes early in December. In general, if you can send your message before people get busy with the holiday, then it will have a larger impact.
Have you ever called a company’s support line just to be confronted with an unsympathetic and confusing attendant menu? Or tried to reach a representative, but pressing the “0” key does nothing?
That’s how I feel about OOO for when I’m only gone one workday. Very rarely am I dealing with anything that can’t wait 2 business days. I only set up OOO replies if I’ll be gone longer.
The OOO definitely has those two pieces. But it could be 1 of 4 people who handle things when I’m out (depending on what it is) and they may not know at all that the requestor had reached out to me first / forget to cc me. So, I’d see this as me adding to my OOO “if you contact person X, please keep me cc’ed on the message you send to person x”?
Please note that all queries and orders posted at least [X] days before [starting date of the holidays] or during holidays will be processed immediately once we are back at the store.
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