We do it every time we go on vacation or take a sick day. We put up an out-of-office (OOO) message with the date of our return, a colleague’s contact information for urgent needs, and maybe even some details about the destination of our long-awaited vacation.
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To ensure your out-of-office email is thoughtful and useful, we’ve compiled all the important information and three handy (copy-and-paste ready!) out-office-email examples.
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Use a voicemail with the capability to record several different messages. Excellent customer service takes a little extra work. The good news is, once you get your messages recorded, they are set. You may need to change your holiday greeting message to fit the season, but all of the others will be okay. Write your scripts before you record!
Thanks for your email. I’m currently out of the office, returning on [date]. I’ll respond to your message then.
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Thank you for your email. I’m out of the office and into the cookies and eggnog right now. I’m celebrating the holidays with my loved ones and will not be checking my email until [return date].
With an out of office email, you provide the following information, preferably in a unique way: At the moment, you are not available;The exact time (date) of your return;Contact information (phone number) for urgent cases;Contact information of colleagues to be contacted in your absence;
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Education Details: If there is a way for the recipient to discover your address, you simply use a general template, like the one you have presented, or the all-purpose out of office message from the article. Still, I cannot imagine using a home landline number in an OOF message …
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Hi Steve, thanks for your article. My issue is same as Pam Lamkin, above. In order to use your phone you must turn off “Driving” mode, and then any messages that come in will not get the auto reply as long as you are on your phone, and until you reinstate the driving mode. Any thoughts?
Thank you so much for your email. I love it already. It’s wrapped so nicely in its charming subject line that I just knew this message was going to be something special. Gifts like these just don’t come around every day.
Hopefully they drop it because it doesn’t seem appropriate. If they don’t, I’d suggest something like Today is National Pirate Day, today is John Lennon birthday under your signature. It’s a fun random fact without being offensive and easy enough to do. Yet also a pain in the ass of course; )
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When one of my colleagues went on vacation, he sent an out-of-office message that was both clever and smart. First, he sent the recipient on an imaginary scavenger hunt to "the highest peak of the tallest mountain." He used humorous absurdity to make it clear that he would not be checking email while he was away.
I will be out of the office starting (Starting Date) through (End Date) returning(Date of Return). If you need immediate assistance during my absence, please contact (Contacts Name) at (Contacts Email Address). Otherwise, I will respond to your emails as soon as possible upon my return. What is the best out of office message?
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When you’re out for the holidays, how can you express your thrill for the season without sounding, well, cheesy?
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I can’t wait to connect when I return [date]. Until then, please contact [Contact Name] at [contact email] for all urgent matters.
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Before we leave you to your own devices, we have some sample messages featuring different ways you can automate text replies to serve your business.
I work with such a person. So instead of something like “I’m writing to ask if you would graciously consider serving on our committee”, she will send a message along the lines of: “I am graciously writing to ask you to serve on our committee.”
In my office, most of the phone lines just didn’t even have voicemail, because we already got enough abuse in regular phone calls (university parking office). When we switched to VOIP, that went away, but at least now they get *badly* transcribed into our email boxes…
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A relatively unprofessional one — like mine, for instance — does the opposite: It encourages prospects, recruiters, and potential connections to run in the other direction.
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Please contact my colleague (YOUR COLLEAGUE’SNAME) for your urgent concerns. Otherwise, I´ll attend to your emails upon my return at 08.02.2021.
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Hope you all are fine and doing well. As we know that the festive season is arriving and we all are looking forward to the holidays. These holidays will allow us all to enjoy the great season and have some amazing time with family and friends. This email is to inform you [all] that the office will be closed for [X] days from [DATE] to [DATE] due to the coming festive season. Our premises will remain closed for normal business from [start date] up to and including [last date]. We will start working on normal days from [DATE] and all the business practices will resume on [re-opening date]. If you have any queries related to the closure period please do not hesitate to contact me. Happy Holidays! (Source: Futureofworking.com) Share this post
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1. Out of office annual leave/vacation templates. The most common example of an out of office message, this is often the last thing many do before going on holiday.
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Nowadays, it’s getting increasingly more frequent for criminals to use the information we share to their own advantage. They could even use that information to break into a home or an office.
If you switched from a phone that lists voicemail in the Phone app to one that doesn't, you may not get voicemail notifications, or you may get unreadable text messages from your carrier. If your phone doesn't list voicemail in the Phone app: Step 1: Contact your mobile service provider.
I wouldn’t be offended or consider saying anything to anyone who included this in their out of office message, but even as someone who is in a religion that forbids use of electronics on most holidays, I still think this message is 1) TMI; 2) doesn’t convey what it needs to convey unless you are explaining that you don’t use electronics during holidays, in which case you can just include that you won’t be checking email without including the religious explanation; 3) would come across to me as inclusion of personal information I don’t need, which would therefore strike an unprofessional tone,and I wouldn’t understand why you felt the need to include that info. How about “I’m out of the office without access to internet or email until (date). If you need assistance before this date, please contact…” Like I said, I think your colleagues are overreacting, but in general I would advise to leave all personal information out of your auto-reply — vacation, medical leave, religious observance, etc. — people do not need to know why you are out.
There are multiple ways to craft your out-of-office message, but there are a couple of standard best practices to follow that will ensure you don’t come back to angry or confused customers, coworkers, or vendors.
I have nothing against part-time staff. But, if they only work until 4 PM until 5 PM, then the OOTO replies aren’t as helpful. If we had staff that only worked on certain days, then knowing that it may be more than one business day before a reply would be useful.
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That said, I think it is the kind of thing that is funny with the right people and in the right situation. But an out of office message is an autosend situation, so the email system cannot actually assess if it is appropriate or if the person receiving it will find it amusing, or unprofessional, or apparently even condescending. So while it is a hilarious message for a joke, it would not be a good idea in a professional setting!
I will be out of the office until *date*. My colleague *Name* will be happy to assist you.
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12 Examples of Professional Out of Office Emails – Permanent and Temporary Autoresponses
With technological advancements, you always have access to your work and contacts, making it difficult to be offline even when you are not physically present in the office. However, it sometimes becomes a necessity to step away and treat yourself to a vacation.
These messages are useful at virtual Christmas parties, and to include on a virtual holiday party invitation.
Thank you for your e-mail. Unfortunately, I will not be able to answer your e-mail from 25.08.2020 until 02.09.2020 Your e-mail has not been forwarded. During my absence please contact my team via this e-mail [email protected], raise a ticket or contact my team leader (YOUR TEAM LEADER’S NAME) [email protected].
You can use software like AppogeeHR to set up vacation emails that will automatically turn on when you go away for approved leave. You can also create templates of emails to share with your team with a tool like Right Inbox.
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If you receive a high volume of customer service texts, you may want an auto-response in place that acknowledges a customer query has been received. This can help buy you some time while attempting to reach as many people as you can. Hello! We received your inquiry and our support team is on it. We’ll get back to you in 20-30 minutes. Thank you for your patience!
I'm probably in the middle of a tree farm right now, getting covered in tree sap, so my hands would stick to my keyboard if I tried to respond to your email. I'll respond to your email once I am back at work on [date].
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8. "Hi, you've reached [your name]. I'm unable to come to the phone right now. But if you leave your name, number, and a short message, I'll be sure to call back."
I wouldn’t hate voicemail so much if people were better at leaving voice mails– If your voice mail is much longer than 30 seconds, you’re doing it wrong! If it’s just “It’s Bob, call me back”, you’re also doing it wrong! The voicemail sweet spot is something like this:
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2. Vacation Auto-Reply Email Giving Alternative Contact Person. [Your Greeting] I will be out of the office from ____ until ____. For immediate assistance please contact
I say “I am out of the office without access to email” to avoid the expectation that I’ll check on vacation. With a contact for anything urgent given.
Mine tend towards the latter for both internal and external and only get a little more expository if it’s a closedown period and I’m adding leave to one end of it, but that’s a simple “The organisation is shut between X and Y. For emergencies during this time please contact Team. I am on leave between Z and B and will not be accessing my email during this time. Please contact Email Address if your enquiry is urgent otherwise I will attend to your email as soon as is practicable upon my return.”
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2.) Bem-vindo a John Doe. Devido ao recesso da empresa, nosso time de serviço estará disponível para você à partir de segunda-feira, 2016/07/04. O envio das encomendas começará novamente em 2016/01/11. Durante este período, você pode enviar seu pedido para o nosso e-mail [email protected] ou através do nosso formulário de contato. Muito obrigado!
There’s a term that we like to use around here called “snowbirds,” which is used to describe those who once resided in the northern part of the U.S., only to flee to warmer parts of the country during the winter.
John Whatsisname has retired. Please contact [insert name and email] for enquiries relating to [subjects], or myself at [email] for personal matters. Thank you to my colleagues and clients for your support over the years.
Dear [Customer name] Our store will be closed from [date] to [date] for Thanksgiving. We are assure you all of your emails will be answered once we are back on [date]. Kind regards, [Name/signature]
I do this because my industry’s norm is that people check their email on vacation, at least once or twice, but I don’t do it. I don’t have work email on my phone so it’s technically true.
If you work with regular clients, then you may want to send holiday messages to clients to help maintain these important relationships. Reminding clients that you are there for them through these brief messages can go a long way to creating goodwill with these pivotal connections.
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4.) Welcome to John Doe Solutions. Because of an in-house event our secretariat is not available today. You are welcome to leave a message. We will be at your service again on monday. Thank you for your understanding.
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Having someone who can fill in for you while you’re away is critical, says Misner. “If you don’t have an assistant, have a coworker back you up,” he says. “It’s an effective technique if you support one another.”
That’s the way ours is set up, so anyone who was emailing that guy at the time would have seen it.
I will return with a glowing tan on [insert date] and respond promptly to all emails. If your request is time sensitive, please email [insert name] at [insert email].
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