Sounds like it’s clear in your mind what you want to happen, but I’ve heard plenty of people say, “Of course you took it somewhere else, that’s what I told you to do, and now I have two action-less emails to trash rather than one.”
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Give them the dates. Don't leave your sender guessing. Let them know when you'll be out and the date you'll be back in the office — not when you're returning home.
I’ve started going really, really simple on OOO messages – literally just “I’ll be out of the office until ___, please contact ___ for questions about ____”
The one from “Central Intelligence” with the Rock that I love is is (paraphrasing) :
Duh. We're in the travel industry. Of course, an out of office message involving dolphin-speak would be at the top of our list! Who doesn't love a dolphin?
And just like that, you covered the essentials. You don’t always need to have a Shakespeare-like auto-responder. If you, however, prefer a little creativity, continue reading- it gets more interesting.
Best wishes for happy holidays and a magnificent New Year. May the holiday season bring only happiness and joy to you and your loved ones. Wishing you and your loved ones peace, health, happiness, and prosperity in the coming New Year. Let the spirit of love gently fill our hearts and homes.
I’m not sure I agree. Just as it’s part of the job for someone to handle their emails, it’s also part of the job for the sender to make sure that their request is sent to someone who is available.
Automatic email replies. The IS&T Knowledge Base (KB) details how to set up automatic replies for your MIT email through the Exchange service or on Outlook. Both allow you to set the start and end date of the auto-response and to choose if everyone will receive this auto-reply or only those within MIT.
5. Provide Your Mobile Number. This template comes handy if you don’t prefer checking your inbox during the holiday but want to provide your mobile number for urgent inquiry.
Three years ago, my daughter and I went on a 3 week tour of Europe. Below is my OOO. I had a lot of emails – ‘I was told to email you to get your OOO.’ I am out of the office, July 18th – August 6th. I do not plan to read any emails during that time. No need to despair, though! Assistant and Intern (5654, she’ll be answering my phone and checking voicemail) will be around to help. If your request for laminating or a folder delivery is urgent, there’s no use letting it sit idly in my inbox. Please call a volunteer at the ** and they will gladly help you.
I can’t agree that holding on to a request for a week or so is akin to groveling.
Hi Steve, thanks for your article. My issue is same as Pam Lamkin, above. In order to use your phone you must turn off “Driving” mode, and then any messages that come in will not get the auto reply as long as you are on your phone, and until you reinstate the driving mode. Any thoughts?
I am at an opera house in the countryside (i.e. without reception) and shall return to the office on XX.
You are under no obligation to share the reason for your absence. Even if you’re on parental leave, “on leave” or “out of the office” is sufficient. Unfortunately, discrimination against pregnant people and parents happens, and if you don’t want to disclose that you’re on parental leave, you don’t have to.
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