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holiday message for business clients

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Happy holidays! [Your Name] Whether you prefer to stick with something simple or have a little fun with your holiday out-of-office message, it’s important that you always make sure to at least include the basics: your return date and an alternative contact people can reach out to …

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Editor's note: This post was originally published in February 2018 and has been updated for comprehensiveness. Try This Effective Prospecting Voicemail Script [Tips Included] Sales | 12 min read
That’s all for now. Watch for me in the upcoming out-of-office message, It’s Not a Hangover, It’s Food Poisoning — I Swear! And be safe out there. 7. “The bad news is that I’m out of office. The good news is that I’m out of office.” .

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If you work with regular clients, then you may want to send holiday messages to clients to help maintain these important relationships. Reminding clients that you are there for them through these brief messages can go a long way to creating goodwill with these pivotal connections.
"Hello, you've reached [name] at [company]. I'm unable to come to the phone right now. Leave your name and number, and I'll return your call as soon as I'm free. Thank you."

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I guess it’s relatively minor, but I once emailed a local government official with a question about building permits (just as a citizen, not work-related) at about 10am on a Monday and got an out-of-office reply stating she’d be back “Monday” with no date. So I had no idea whether she was already back and hadn’t turned off the message yet, in which case, not urgent, I’ll wait, or was out for a week, in which case, I’d like to ask someone else. Not a big inconvenience, but it was so illogical not to give a date that it really drove me crazy
Make sure that customers who attempt to contact you know when you expect to be in the office again. Most customers will understand the desire to devote time and energy to the family during the holidays, but they want to know when you'll be back to provide them with your usual excellent customer service.

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7. Out of Office for a Family Vacation. This is a great template to use if you’re on a family vacation. Hey (specify the Name field id), Thanks for your email.

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I used to work at a place where we would occasionally send reports of network misuse that sometimes included inappropriate images the user had stored on work devices. One person had an email system that was somehow set up to make any attached images the profile pic for that account. So she would end up with random pornographic images as the profile pic whenever she received reports from us. She said she had no idea how to change it and could we please help? Since she was not part of our company, and I have no idea how that could even happen, I just started sending her kitten pictures after every report that included an image. Problem solved.

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    Now, make sure you take care of the additional settings for DND and turn off “Scheduled.” Make sure the phone can set on DND mode “Always,” otherwise you can expect some calls while the phone is not locked, which may ruin your vacation.

    We also had company wide announcements that all of Spain was going on holiday in July, and then France would be gone on August, so please wrap up any business for the summer before then :’)
    It’s possible I might quote from some responses to this in an upcoming column, so please note if you don’t want me to do that with yours!

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    There are proven benefits of good mental health on overall wellbeing, job satisfaction and productivity at work. In these unprecedented times, peoples' mental and physical health will have been tested.

    Pet peeve: a fe people I know use the OOO reply to say something like ‘Have a great day!’ It is on all the time, and for no helpful reason.
    The recipient may have filtering turned on that would reject the automatic reply;

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    9. Auto Reply Example with Alternative Contact Phone and Email. [Your Greeting] Thank you for your email. Unfortunately, I am out of the office until (Return Date).

    A well-deserved holiday deserves a substantial out-of-office message that really hammers home the fact that they’re still working, while you’re off on your travels – nice and descriptive to really paint the picture!
    Except since we usually have a strict 2 GB inbox limit, that usually lasts about 2-3 months at best and then nobody can send you anything at all so it works out. (In-organization they’ll still see the OOO when they put you into the address bar, so it works out that it’s not TOO much to delete when you return.

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    While this sounds kind of onerous, I don’t think it’s actually a bad idea to say “I don’t have this info but I’ll get back to you when I find out” if it’s going to take a while.

    Goofy dad joke that doesn’t require changing with the calendar. “What do you call a cephalopod carved out of ice? COOLAMARI.” You’re set for at least three vacations on that one.
    That’s basically my OOO message also. I’ll admit, I haven’t checked my office phone in weeks for VM, because anyone internally (or externally with any brain) would IM or email, and any spam calls can just sit in my VM.

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Thanks for calling [Company Name]. Our offices are currently closed. Our business hours are from Monday to Friday 9 AM to 8 PM Eastern Time, and Saturday 9 AM to 12 PM Eastern. If you would like to leave a message in our general voice mailbox, press 1. A representative will contact you the following business day. To reach our company directory, press 2. For business hours and directions to our office, press 3. You may also email us at [company email]. For more information about our products and services, please visit us at [website]. To repeat this message, press the * key. 7. Direct Customers to Your Account Login Page

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Therefore, if your email truly is urgent and you need a response while I’m on vacation, please forwarded it to my personal email [email] and I’ll try to respond to it promptly. If you think someone else at [company] might be able to help you, please contact [name] at [email] or [phone], and they’ll try to point you in the right direction. Otherwise, I’ll respond when I return.

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Please note that employees should not be on campus during the closure without the permission of the relevant vice president or dean to ensure we achieve the goal of decreasing the density of campus.

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