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If you work in an industry (like PR, for example) where clients expect a response in a matter of moments or hours, you may need to set an out-of-office message if you’re absent for an afternoon. If you’re not sure whether you should set one, ask your boss or a coworker or consult your employee handbook.
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There are a lot of ways to improve your out of office message, but you should first make sure that you covered the most important stuff.
For those of you arguing that entrepreneurs and salespeople must always be available, I present to you Exhibit A. While this is specific to Yesware (and you should check out their other OOO examples), it's easy enough to tweak to fit your industry.
Oops, too late! I’m off on holiday right now until the 16th, probably sipping on a margarita while you read this. I’ll reply when I’m back, but if it’s super urgent, contact [email protected]. It wouldn’t be right for this message to go to your boss or a client. If you’re not sure who is going to receive your message, we suggest following a more formal template.
But I’ve also seen this tactic used for a week’s vacation, which seems… aggressive.
Think about whether you want to leave a forwarding email, which is helpful for dealing with any loose ends you forgot about, in the excitement of leaving.
If you work in an international setting, you should eventually prepare an out-of-office message in English to notify people of your absence and tell the recipient who to contact in case they need an immediate response.
Editor's note: This post was originally published in February 2018 and has been updated for comprehensiveness. Try This Effective Prospecting Voicemail Script [Tips Included] Sales | 12 min read
Thank you for your message. I’m on sick leave and will get back to you as soon as I return to the office.
Your out-of-office message needs to set expectations around communication. First, provide information about when you’ll return. Misner suggests giving yourself an extra date to catch up.
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This information will help the person reaching out to you gauge whether their message can wait for your response or if they need to contact someone else instead.
I would be SUPER annoyed to get this! I agree it seems condescending and it’s just too long.
My parents ran a furniture refinishing shop when I was in school. There are workshops and conferences for this trade. I attended a private high school that was primarily a boarding school. Once, when my parents needed to attend a middle-of-the-week event, they arranged for me to stay overnight in the school dorms. Upon being asked by the house mother where my parents were, I said they was at a stripping convention.
This message is automated because I won’t be in the office until [DATE]. I will get back to you as soon as possible when I’m back at the office.
Download good wishes messages for a friend who is going away : – “One of your greatest dreams was always traveling and now you can make it happen. I can only say I wish you all the best and that everything goes as you expect.