Hello, Thanks for reaching out to me. Unfortunately, I’m out of the office from [DATE] to [DATE] with limited / no access to email. If your query can wait, I’ll be responding to the emails I missed when I return on [DATE]. If not, contact [NAME] at [EMAIL] or [PHONE] and he/she will take care of you.
If you know that you’re going to be out of office for a long time, it’s worth thinking about redirecting your clients to your colleague. Mention their name, explain what position they occupy and how they can help your client. Include a way to contact them in the form of an email address or a phone number. Just try to warn a colleague that you want to redirect your clients to them before going on a vacation.
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A ‘Type A’ who can’t ever fully switch-off from work… at least they’re honest about it!
I’ve only seen it used for certain roles – usually admin-type ones – where people are fielding a significant amount of requests, so the potential vacation backlog could become prohibative and discourage people from taking time off.
Hahaha. This sounds like somebody thought the phrase “at X’s earliest convenience” sounded vaguely businessy and professional, but didn’t realize the pronoun is always supposed to be “your”. It’s never “my”, for the reason you mentioned.
11) Thank you for your email. Your credit card has been charged $5.99 for the first ten words and $1.99 for each additional word in your message.
Loads of translators work freelance because it’s very easy to do from home, so yeah I’d not expect then to be standardised. I’ve received English and native language replies, but never both.
Email is one of the top tools for business communication. People expect swift responses to their requests. If this expectation will not be met because you are away from your desk, your client or colleague needs to know.
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Hi there, Thanks for your email. I am out of the office right now and will not return until [MM/DD]. Fortunately for you, our resources never take time off and we’ve got this awesome ebook / whitepaper / infographic on [TITLE] that I think you would enjoy. I’ll get back to you as soon as I get back into the office. Best.
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Yes, I do like that option. I can either redirect off the cuff, or if the message isn’t urgent, delay delivery so they get it after they get back.
Having someone who can fill in for you while you’re away is critical, says Misner. “If you don’t have an assistant, have a coworker back you up,” he says. “It’s an effective technique if you support one another.”
That’s how I feel about OOO for when I’m only gone one workday. Very rarely am I dealing with anything that can’t wait 2 business days. I only set up OOO replies if I’ll be gone longer.
We used to do this at my old job in addition to OOO messages. I found it useful to know in advance how long people were going to be gone. There’s nothing more annoying than needing something urgently from the one person who can help and then getting an auto-response saying they’re out for the next 2 weeks.