Website: https://www.ringcentral.com/us/en/blog/setting-up-vacation-and-holiday-call-rules/
Out-of-office auto-replies that keep happening over and over on CC’ed email threads.
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My department still doesn’t allow us to send OOO auto-replies to external recipients because of one incident years ago (a customer tried to contact a sales rep about an urgent order, got the rep’s auto-reply, and in their ensuing panic, somehow got escalated all the way up to the company president). Any external emails we get are auto-forwarded to a centralized mailbox and (ostensibly) handled by another rep while we are out. It bothers me to know that my external contacts won’t get a reponse from me while I’m out and may think I’m just ignoring them.
Honestly, what drives me crazy is after someone has emailed me, gets the out of office, then *does* email someone else instead of waiting for me to get back. Yet said someone doesn’t email me back to say “see you’re out, person X got it taken care of, you can disregard my email”. So then I waste time seeing the initial request and following up. Has anyone found a good wording / other solution to know if the request was completed by someone else?
Literally just “Please note that (date) is a public holiday in (country). I will not be checking my inbox until (next working day).”
If your email truly is urgent and you need a response while I’m on vacation, please resend it to [email protected] and I’ll try to respond to it promptly.
Have you ever called a company’s support line just to be confronted with an unsympathetic and confusing attendant menu? Or tried to reach a representative, but pressing the “0” key does nothing?
My employer uses Outlook and it has an option to display all OOO messages when you add the person into the To/CC/BCC fields of an email, prior to sending it. It’s pretty great and actually saves an email sometimes because I can see who I should contact and just go to them.
I think it’s irritating and condescending and could have been funny if only one of the goofy elements was incorporated, instead of trying to make a cohesive comedy bit. It seems like the points should be reversed. Most urgent to least urgent. If I have a truly urgent issue I don’t want to read through that I should ask myself if it’s important and urgent. If it’s something that can wait, I’ll just expect a delay. If it’s not important or at least worth communicating, I wouldn’t be sending the email.
Article ID: 513 | Rating: 5/5 from 1 votes | Last Updated: Wed, Dec 12, 2018 at 12:51 PM
I’m on a couple of mandatory company-wide email lists. None of these ever have pertinent information, but they’re required.
› Url: https://www.thehrdigest.com/5-professional-holiday-out-of-office-message-templates/ Go Now
“I will be out of the office between date and date. If your email requires urgent attention please contact Insert Name Here.” Imo that’s enough
Please accept our apology for the inconvenience this may cause. We are thankful for your understanding.
When the holidays roll around, many companies decide to hold holiday parties to celebrate with employees. However, announcing such a party requires releasing pertinent information, such as when, where, and additional details, such as dress code and expected activities. Doing so helps employees understand the event and manage their expectations.
Hi, I’m out of the office. Thank you for getting in touch. We’ll get back to you within 8 business hours.
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