If you are a customer still in onboarding, please reach out to your Data Migration Specialist, Jane Smith, at [email protected] or 971-314-6323.
If you’re traveling to a remote, mountainous area, why not jab some fun at your lack of WiFi in your autoresponder? Plus, that makes it less likely that people will expect an immediate response or continue to email you after the first try.
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People also hate it when some people sign “Sincerely,” but also a bunch of people hate “Thanks” and “Best” and “Toodles” — almost any signature you pick someone will hate. This is one of those areas of language that feels really subjective and culturally dependent and also…isn’t that big of a deal?
Oh my gosh, yes! This also drives me crazy. The game of emailing 15 people because they are all out and pointing to each other as their back up. Infuriating.
I do that for most cases. Occasionally I’ll change it to “I’m out of the country and will not have phone or email access.”
The key to a good note is to let the person feel that you are really thinking of them. A good note keys into the person it's being sent to and reflects a special connection. (If you're writing to someone you don't know well, this is even harder. But I'll get to that later.) 1. Don't write the note when you haven't got a lot of time to think and ...
Again, be as specific as possible and provide as much detail as possible on how they can get their questions answered or problems resolved. This will ensure you come back to fewer fires and headaches.
Luckily for you, my colleague *Name* generously offered to cover for me. You can reach him/her at *email*.
Read our guide to setting up email on a Mac, iPhone and iPad here. Plus how to send email attachments in Mail on iPhone.
My phone just sits there gathering dust, so the only OOO message I need is the one I put in my email. Something like “I’ll read my email again on X. If you need assistance before then, please contact my colleague NN.”
This used to drive my supervisor crazy, she’d email me “it looks like your OOO is still on.” I had to explain the rationale a few times before she understood.
But I also believe there’s meaningful power in the mundane cultural norms we set and practice. Email, for better or worse, makes up a large chunk of how knowledge workers communicate. So much of this communication is muddled by broken email habits and larger anxieties around performing productivity. We’re constantly nervous about asking too much of others or doing too little on behalf of our coworkers. But we’re also stuck in work patterns that force us to communicate constantly and normalize working and demanding things from colleagues at all hours.
An out of office message is a compact text that conveys the most important facts:
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This OoO has to be in the tech sector. I can see something like this as an (internal only) OoO at my workplace. I actually kinda love it. Yes it’s wordy but it also makes the recipient take a beat and consider the importance of their issue and where to go if needed. It will also cut down on interruptions to the “catch-all” person in the standard OoO, which is generally the Admin. I have always hated being the go-to on people’s OoOs. I spent more time trying to find info on what Urgent Emailer insisted was URGENT than I did doing any actual work. And the urgency was never really necessary.
I still will get urgent messages from coworkers with multiple follow-ups during my OOO period. Then an angry call or email when I return that the response time was too long. When I check with Jane about the status she says she was never contacted about the issue. I always push back “Why didn’t you contact Jane?” but I think a lot of people in my organization like to shift blame when they are behind on their deadlines. If it was really so urgent, why did you wait a week just to get an answer from me?
I get really annoyed at people that don’t have put up OOO messages and I am left wondering if they are out or just ignoring me. I collaborated with a woman who was out frequently but never put an OOO. She also got very prickly if she felt you were going around her. So anytime we didn’t get a response from her, we had to go through this guessing game of “do we wait, do we talk to someone else, how important is our request.” I was glad when she moved on.