Sample Phone Scripts. After Hours Voicemail for a Small Business: Thanks for calling (our company). The office is currently closed. Office hours are 9am to 6pm, Eastern Time. Please leave a message at the tone and we'll call you back on the next business day. Thank you. Voicemail Script: You have reached (your business name).
I am out of the office from [date range]. If you need immediate assistance, please contact [name, title and contact information].
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“I am spending time with family today – some things are MORE important than work.”
A clear, thoughtful out of office message saves the caller from troubles and inconvenience caused by your unavailability as they know what they should do next. Such a system avoids the negative impact that could come from the inability to respond to calls and messages. Your clients would likely try and contact you again and again, getting frustrated and losing trust in your business.
You can set the ‘favourites’ phone calls to pass through the DND but does this also apply to their text messages or only their phone calls?
For all pressing matters, please contact [Contact Name] at [contact email] for assistance.
If you’re taking a few days off and want to respond only to urgent emails, this template would be a great fit.
The one from “Central Intelligence” with the Rock that I love is is (paraphrasing) :
7) If you’re reading this, Doc Brown was unable to make lightning strike the clock tower, and I’m stuck in 1985. I won’t be able to respond to emails or voicemail until 9ish on mm/dd, or until email is invented — whatever comes first.
I dislike it, too. But I add it, because we have managers who do check their email on days off & respond. That’s above my pay grade as far as I’m concerned, but I don’t want people to think that I might be checking.
Naturally, she had to take the day off — and couldn't let folks know with any old generic auto-response. Instead, she made a guessing game of it in her out-of-office email, which you can use for yourself, below.
Notice of Office Closure for Holiday for Whole Day/ Early Closing. It is always advisable that the notice of any holiday, when the office will remain closed, should be given well in advance - so that no employee is put to inconvenience of coming to the office on a day when it is closed.
German vehicle-maker Daimler has an innovative approach to holiday email, which many people about to return from holiday may well wish their company would copy, writes William Kremer.
Website: https://bridge.insure/faq-items/script-samples-for-recorded-messages-ivr-auto-attendant-greeting-hold-messages/
I was once horrified as an HR person, and amused as a normal person, by an OOO from an employee who had left the company. They had booked vacation for their last week or so, and while I can’t remember the exact text, it said that they were no longer with the company and they were happy to leave and never come back. I think “to this hellhole” was only implied.
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I’m on vacation until July 18th. If you need to reach me, here’s what you’ll need to do: First, travel to my homeland of Florida. Climb to the highest peak of the tallest mountain. Find a rare flower (no specifics, of course... It’d be cheating). Put the flower back, because as the old hiking rule goes, “Leave everything as you found it.”